homepage
/
Edinburgh
/
Beauty Salons
/
Heaven Beauty Edinburgh
Heaven Beauty Edinburgh

Heaven Beauty Edinburgh Reviews Summary

Beauty Salons | Edinburgh

What do customers say about Heaven Beauty Edinburgh?

As of Apr 17, 2024, 88 customers have reviewed this business and rated it 4.5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 17, 2024
Last updated
April 17, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.5
/5
88
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Heaven Beauty Edinburgh's customer reviews analysis

Heaven Beauty appears to maintain a strong reputation among its clientele, based on the reviews provided. Key elements contributing to the company's esteemed reputation include professional expertise, high-quality services, and a welcoming atmosphere. Stylists such as Lauren are frequently mentioned, suggesting individual staff members play a significant role in customer satisfaction. The salon's ability to make a positive impression on clients, even among those visiting for the first time, reinforces the company's standing. The emphasis on personalized service, alongside meticulous attention to treatment outcomes, including satisfaction with haircuts, keratin treatments, and waxing services, are recurrent themes. Cleanliness and salon aesthetics, along with accommodating scheduling and a willingness to address customer preferences, amplify the positive impressions customers have shared.

Positive Feedback

Multiple aspects of Heaven Beauty are highlighted positively by customers. The professional skills demonstrated by staff, particularly Lauren, reveal a competence that instills trust and customer satisfaction. Time and again, reviewers mentioned the stylist's ability to understand and deliver on their hair care needs, often exceeding expectations. The salon's environment is frequently described as welcoming, clean, and stylish—attributes that contribute to a comfortable and enjoyable experience. Additionally, the salon’s adaptability in providing services for special events, and the durability of treatments, such as the long-lasting gel polish, further underscore the high-quality service provision. Customers have also praised the salon for its inviting atmosphere, where even those who feel shy or apprehensive about salon visits feel at ease, pointing to a culture of inclusivity and friendliness.

Concerns and Threads

While the majority of feedback for Heaven Beauty is overwhelmingly positive, there is a lack of significant negative comments within the provided reviews. This suggests that the salon effectively meets or exceeds customer expectations. However, it is possible that customers with less favorable experiences may not have been as inclined to leave reviews, which could provide an incomplete picture of the salon's performance. It is crucial for the company to encourage and monitor feedback from all clients to ensure that any underlying issues are addressed promptly and to maintain the high standards that the current reviews indicate.

Frequently asked questions about Heaven Beauty Edinburgh

Do stylists at Heaven Beauty accommodate last-minute appointment requests?

While reviews suggest the salon is accommodating, it's always recommended to book in advance to ensure a spot. However, if there are available slots, the helpful staff may be able to assist with last-minute appointments.

Can Heaven Beauty handle special event styling and makeup services?

Yes, Heaven Beauty provides hairstyling and makeup services for special events. Customers have reported high satisfaction with the outcomes for such occasions.

Are there discounts available for students at Heaven Beauty?

Yes, according to the reviews, the salon offers a student discount, but it is advisable to mention this when booking your appointment and confirm the availability of any discounts.

Recent customer reviews and testimonials for Heaven Beauty Edinburgh

Heaven Beauty Edinburgh
Shravya Reddy
5-Star
a month ago
Was here today to get a quick haircut and I was not disappointed ! The place was clean and tidy. I was assisted by Lauren and I couldn’t be any happier to give a 5 star rating. I let her decide what kinda haircut suits me and she clearly knew what she was doing which is a plus. Chatty, friendly and mainly pro at her work 👏🏻
Heaven Beauty Edinburgh
Jennifer Prosser
5-Star
8 months ago
Was down from inverness for a wedding, didn’t know where to get hair and makeup done. Completely random that I chose there but so glad I did. Lauren did my hair up and I had my makeup done, couldn’t have been happier. They done a fantastic job, completely put me at ease, a very enjoyable experience with plenty of laughs. Services: Makeup services, Hairstyling
Heaven Beauty Edinburgh
Natasha Bruce
5-Star
a year ago
I highly recommend - after my regular lash and wax tech moved to ireland and some horrible experiences in various high cost wax "specialist" bars I gave up for the last few years. As I had a special event I ended up trying this place on a whim and I'm so glad I did. Excellent welcoming atmosphere, lovely clean and pretty salon and really professional and thorough service. Service: Waxing
Read all reviews

About Heaven Beauty Edinburgh

Beauty Salons
Hair, Beauty & Aesthetics Salons in the heart of Edinburgh
Expand