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HDEW Cameras Reviews

Rated 4.7 based on 190 Reviews

Online Stores in Wallington

B26, SBC House, Restmor Way, Hackbridge, Wallington SM6 7AH

Published on
July 31, 2025
Last updated
July 31, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of HDEW Cameras's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About HDEW Cameras?

exceptional service the price was less than half

communication is clear and concise

Wonderful service, great experience

so impressed with their speed, professionalism and understanding

professional throughout

delivered an outstanding experience from start to finish

really helpful and well informed

courteous and helpful customer service

more than happy to help

offered some amazing advice via email

Trustguide extracts key phrases from reviews about HDEW Cameras and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 31, 2025, 190 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of HDEW Cameras's publicly available reviews View source

Tom rated HDEW Cameras 5 stars
a month ago
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I needed a zoom lens quickly, having typically left it to the last minute. I called HDEW to double check stock, and the advisor confirmed availability and even offered helpful advice, and took my name to ensure my online order was pushed through. I ordered online at 1pm on Friday and the lens arrived before lunch on Saturday (delivery was also free). Aside from this exceptional service the price was less than half of the RRP (and cheaper than any other UK seller of grey imports). Briliant, thank you.
Joost Meijer rated HDEW Cameras 5 stars
4 months ago
Great shop with decent prices, communication is clear and concise from the moment of placing an order. Unfortunately I had to cancel my order due to time constraints, but Hdew was incredibly transparent about the shipping time estimates, and friendly, easily reachable by mail. Thanks, and I hope to shop here again another time!
Chris May rated HDEW Cameras 5 stars
4 months ago
Bought an iPad mini, great value, super device. Unfortunately it came with US adapter, no drama, quick email and UK adapter arrived next day. Wonderful service, great experience, thanks Sian and the team.

Reviews Summary

The overall sentiment in customer reviews for HDEW Cameras is strongly positive, with repeated mentions of exceptional customer service, fast shipping, and competitive pricing. Reviewers consistently note the staff's professionalism and willingness to assist, referencing individuals by name and expressing satisfaction with clear communication from order through to after-sales support. A few minor criticisms are mentioned, such as initial concerns about grey market status or minor adapter compatibility, but these issues are swiftly resolved.

Frequent themes include HDEW Cameras’ reliability, transparency around shipping times, and helpful guidance on products and warranties. Customers highlight efficient order processing, effective problem-solving (such as lost deliveries and quick replacements), and thoughtful follow-up communication. Both new and long-term customers remark on the consistent quality of service, the wide range of photographic equipment, and tangible cost savings, particularly for UK buyers.

Overall, HDEW Cameras is regarded as a dependable camera shop with a strong reputation for customer focus in the UK. Trust signals such as repeat business, individual staff recognition, and smooth resolution of concerns reinforce the company’s standing as a reliable photographic equipment retailer in the region.
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Frequently Asked Questions About HDEW Cameras

How quickly does HDEW Cameras deliver orders?

Customers report very fast shipping, with many orders arriving within one or two days after purchase. The company provides transparent shipping time estimates and updates customers regularly about their order status.

What happens if there is a problem with my order or delivery?

If an item is missing or there is any issue, HDEW Cameras is noted for quick responses and proactive resolutions. For example, they replace missing items or resolve adapter compatibility concerns promptly after being contacted.

Does HDEW Cameras provide support for grey market or open-box items?

Yes, staff can explain product origins and warranty arrangements for grey market and open-box purchases. Customers are encouraged to contact HDEW for any clarifications about discounts, warranties, or item conditions before purchasing.

About HDEW Cameras

Online Stores
HDEW Cameras is a retailer specializing in photographic equipment, such as cameras, lenses, hard drives, and related devices. The company operates predominantly online, catering to customers seeking both brand-new and open-box or grey market camera gear at competitive prices within the United Kingdom.

The company manages order fulfillment through an e-commerce platform supported by email and phone assistance. Their business processes include stock verification, transparent shipping estimates, and dedicated customer service. HDEW Cameras handles product issues, returns, and warranty arrangements directly, with staff members providing personalized advice and after-sales support.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.