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Harley Street Hearing Reviews

Rated 4.9 based on 1442 Reviews

2 Harley St, London W1G 9PA

Audiologists London

Published on
January 10, 2024
Last updated
June 18, 2025

Reviews Summary

Overall, customer feedback about Harley Street Hearing’s audiologist services is strongly positive, with clients highlighting professionalism, expert care, and reassurance during appointments. Numerous reviews mention specific audiologists by name, such as Matt Frost, Andreza Oliveira, George, Tiffany, and Lerissa Pillay, citing their clear communication and empathy. Most users describe feeling at ease and receiving thorough explanations of diagnoses or hearing aid options. Only minor criticisms or concerns are noted, with nearly all comments reflecting high satisfaction.

The most frequent themes revolve around knowledgeability, accessible booking, effective communication, and high standards of care from both front office and audiology staff. Multiple reviews praise the seamless booking system, conveniently central location, and attentive reception team. Other commonly noted strengths include the range of available hearing solutions, careful follow-up, and reasonable pricing, especially for a Harley Street location in London. High levels of professionalism and helpfulness appear to be consistent across different team members.

In summary, Harley Street Hearing is regarded as a highly reputable audiologist provider in London, recognized for its strong focus on patient care, expertise, and transparent communication. Repeat visits and recommendations to others signal trust and consistent positive outcomes. The clinic’s reliability and personalized approach support its position as a leading choice for audiology services in the region.
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What Customers Are Saying About Harley Street Hearing?

fantastic

booking process was seamless

very high standard of care

Exceptional service

absolutely amazing

utterly delighted with the results

6* Star service by Tiffany

really professional, fast, and helpful

very reasonable

always very happy when I visit

Trustguide extracts key phrases from reviews about Harley Street Hearing and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Harley Street Hearing's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Harley Street Hearing Ratings

5

As of Based on 1442 revies as of Jan 10, 2024

Harley Street Hearing Score

100%

As of Based on 1442 revies as of Jan 10, 2024

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Customer Reviews

As of Jun 18, 2025, 1442 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Harley Street Hearing's publicly available reviews View source

Natasha C rated Harley Street Hearing 5 stars
2 months ago
I had an exceptional experience here. I went in full of anxiety about my condition and came out feeling massively reassured. My Audiologist was Matt Frost and he was fantastic. He showed genuine care and was very clear/helpful regarding next steps and the plan ahead. I highly recommend him for a professional and empathetic experience.
Philip Jackson rated Harley Street Hearing 5 stars
3 months ago
Such an easy and pleasant experience. The booking process was seamless. The location is super central. The reception team were welcoming. The offices are bright and airy. The audiologist was friendly and professional. Great all round!
Adnan Tipu rated Harley Street Hearing 5 stars
3 months ago
I'm not surprised this clinic has rated so highly. It's an extremely professional outfit with a very high standard of care. The audiologist who fitted my aid is Andreza Oliveira. Her knowledge, diligence and care have been superb. She (and the rest of the team) have made a difficult situation that much easier.

Frequently Asked Questions About Harley Street Hearing

Are appointments with Harley Street Hearing easy to book?

Yes, several reviews point out that booking appointments is a straightforward and seamless process, often completed by phone or email, with helpful communication from office staff.

What services do Harley Street Hearing audiologists provide?

The clinic offers services such as hearing tests, diagnosis, hearing aid fittings, custom ear plugs, and detailed explanations of hearing solutions. Audiologists are mentioned as knowledgeable and thorough in their work.

Is the pricing competitive for a Harley Street clinic?

Yes, reviews mention that prices are very reasonable despite the Harley Street location, and customers note there is a wide choice of hearing aid solutions and devices.

About Harley Street Hearing

Audiologists
Harley Street Hearing provides audiology services in London, including hearing assessments, hearing aid fittings, custom ear plug creation, and related hearing care solutions. The company operates from a central clinic location and employs licensed audiologists, offering in-person consultations and follow-up support. The company’s operations involve appointment-based service delivery, thorough clinical testing, and personalized treatment planning. Its team structure includes front office reception and multiple audiologists, each responsible for individual client assessments. The clinic uses a combination of face-to-face sessions and communication via phone or email for booking, follow-ups, and service coordination.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.