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Hammond & Sons Garage Door Services
Hammond & Sons Garage Door Services

Hammond & Sons Garage Door Services Reviews Summary

Rated 5 Star based on 44 Reviews

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
44
reviews
Excellent
Good
Average
Fair
Poor
Published on
February 18, 2024
Last updated
March 13, 2024

What do customers think about Hammond & Sons Garage Door Services?

Review analysis of Hammond & Sons Garage Door Services indicates an overwhelmingly positive reputation among its clientele. The company is frequently praised for its responsiveness, with customers highlighting quick service and same-day repairs. The owners, effectively recognized as 'Dan & Mistie', have been commended for their professionalism and friendly approach. There is a consistent mention of fair pricing and transparency, alongside the noted avoidance of unnecessary upselling, instead opting to fix existing issues over pushing for new purchases. Customer trust is reinforced by actions such as free support and advice, alongside efficient resolution of problems. The service provided appears to extend beyond mere transactional interactions, focusing on fostering goodwill and reliability, elements that contribute significantly to customer satisfaction and the company's positive image.

Positive Feedback

Positive customer feedback for Hammond & Sons Garage Door Services centers on several key aspects of their operations. Rapid response and effectiveness are highly praised, with repairs often taking place the day following the initial contact. Integrity is another lauded attribute, shown by their transparency in pricing and their propensity to repair rather than upsell. The personalized service provided by the owners, Dan and Mistie, further elevates the customer experience, as they are frequently mentioned by name for their friendly and professional demeanor. Moreover, their expertise is not only applied in service delivery but also in the gratuitous sharing of knowledge and advice, reinforcing their commitment to customer support and enhancing their reputation as a trustworthy and reliable service provider.

Concerns and Threads

The reviews provided do not highlight any significant negative aspects of Hammond & Sons Garage Door Services. The absence of discernible complaints or dissatisfaction within the feedback suggests a high level of service consistency and customer care. This absence of negative commentary may be indicative of effective service delivery, but for a comprehensive assessment, a larger dataset of reviews including any criticisms would be necessary to fully understand the scope of customer experiences, including any potential areas for improvement.

Frequently asked questions about Hammond & Sons Garage Door Services

How quickly can I expect Hammond & Sons to respond to a service request?

Customers commonly report that Hammond & Sons offers a rapid response to service requests, often providing same-day or next-working-day repairs.

Can I trust Hammond & Sons to provide transparent pricing without unnecessary upselling?

Yes, customers appreciate the transparent pricing structure of Hammond & Sons and their honest approach, which includes fixing existing doors rather than promoting unnecessary new purchases.

Does Hammond & Sons offer advice or complimentary services?

Yes, several reviews note that Hammond & Sons have provided free advice and information regarding garage door maintenance and lock selections, showcasing their commitment to value-added service.

What are customers saying about Hammond & Sons Garage Door Services

Hammond & Sons Garage Door Services
Tammy Clarke
5-Star
a week ago
Would reccomend, Contacted this company for My partners grandad as his garage door would no longer close properly via the electric button they showed up quickly and recognised what was at fault straight away and ordered the parts and sorted it for him thank you again on behalf of stuart & joan :)
Hammond & Sons Garage Door Services
Shane J
5-Star
5 months ago
Mistie was very prompt to reply to my initial enquiry after being let down by another garage door repair company. They then attended the next working day and repaired the garage door. Pricing was transparent and great advice provided for future options for the door should we wish to change it or keep and secure further. Very friendly team. Thanks again.
Hammond & Sons Garage Door Services
Mark Phillips
5-Star
6 months ago
Called them on Tuesday afternoon and they came on Wednesday morning. Really pleasant couple, fast and efficient work. I can honestly say the garage door has never opened better since it was originally fitted. Very happy and would recommend to everyone. Thanks guys!
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About Hammond & Sons Garage Door Services

Garage Door Companies

We deal with all aspects of garage doors, from repairs & servicing to new installs & upgrades.We are a small family run business that feel we are big enough to handle any requirement, but still small enough to care about your specific needs and requests.As manufacturer approved installers, we will make sure your needs are fulfilled to the highest standards.We are fully insured and offer guarantees on on all work carried out, to also offer peace of mind we can service and maintain your door on a regular basis in accordance with manufacturers guarantees.Our main focus is YOU our customer and we will always make sure that your complete satisfaction with our products and services is our first and only priority.

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