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Hammond & Sons Garage Door Services Reviews

Rated 5 based on 44 Reviews

22 Kempe Rd, Birmingham B33 9PA

Garage Door Companies | Birmingham

Published on
February 18, 2024
Last updated
March 13, 2024

Reviews Summary

Review analysis of Hammond & Sons Garage Door Services indicates an overwhelmingly positive reputation among its clientele. The company is frequently praised for its responsiveness, with customers highlighting quick service and same-day repairs. The owners, effectively recognized as 'Dan & Mistie', have been commended for their professionalism and friendly approach. There is a consistent mention of fair pricing and transparency, alongside the noted avoidance of unnecessary upselling, instead opting to fix existing issues over pushing for new purchases. Customer trust is reinforced by actions such as free support and advice, alongside efficient resolution of problems. The service provided appears to extend beyond mere transactional interactions, focusing on fostering goodwill and reliability, elements that contribute significantly to customer satisfaction and the company's positive image.

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What Customers Are Saying About Hammond & Sons Garage Door Services?

Trustguide uses AI to extract key phrases from reviews about Hammond & Sons Garage Door Services and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Hammond & Sons Garage Door Services's customers had a positive experience.

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Hammond & Sons Garage Door Services Ratings

5

As of Based on 44 revies as of Feb 18, 2024

Hammond & Sons Garage Door Services Score

As of Based on 44 revies as of Feb 18, 2024

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Customer Reviews

As of Mar 13, 2024, 44 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Hammond & Sons Garage Door Services's publicly available reviews View source

Tammy Clarke rated Hammond & Sons Garage Door Services 5 stars
a week ago
Would reccomend, Contacted this company for My partners grandad as his garage door would no longer close properly via the electric button they showed up quickly and recognised what was at fault straight away and ordered the parts and sorted it for him thank you again on behalf of stuart & joan :)
Shane J rated Hammond & Sons Garage Door Services 5 stars
5 months ago
Mistie was very prompt to reply to my initial enquiry after being let down by another garage door repair company. They then attended the next working day and repaired the garage door. Pricing was transparent and great advice provided for future options for the door should we wish to change it or keep and secure further. Very friendly team. Thanks again.
Mark Phillips rated Hammond & Sons Garage Door Services 5 stars
5 months ago
Called them on Tuesday afternoon and they came on Wednesday morning. Really pleasant couple, fast and efficient work. I can honestly say the garage door has never opened better since it was originally fitted. Very happy and would recommend to everyone. Thanks guys!

Frequently Asked Questions About Hammond & Sons Garage Door Services

How quickly can I expect Hammond & Sons to respond to a service request?

Customers commonly report that Hammond & Sons offers a rapid response to service requests, often providing same-day or next-working-day repairs.

Can I trust Hammond & Sons to provide transparent pricing without unnecessary upselling?

Yes, customers appreciate the transparent pricing structure of Hammond & Sons and their honest approach, which includes fixing existing doors rather than promoting unnecessary new purchases.

Does Hammond & Sons offer advice or complimentary services?

Yes, several reviews note that Hammond & Sons have provided free advice and information regarding garage door maintenance and lock selections, showcasing their commitment to value-added service.

About Hammond & Sons Garage Door Services

Garage Door Companies

We deal with all aspects of garage doors, from repairs & servicing to new installs & upgrades.We are a small family run business that feel we are big enough to handle any requirement, but still small enough to care about your specific needs and requests.As manufacturer approved installers, we will make sure your needs are fulfilled to the highest standards.We are fully insured and offer guarantees on on all work carried out, to also offer peace of mind we can service and maintain your door on a regular basis in accordance with manufacturers guarantees.Our main focus is YOU our customer and we will always make sure that your complete satisfaction with our products and services is our first and only priority.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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