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haart Estate and Lettings Agents Derby Reviews

Rated 4.8 based on 1231 Reviews

24 Corn Mkt, Derby DE1 2DP

Estate Agents Derby

Published on
August 28, 2025
Last updated
August 28, 2025

Reviews Summary

The overall sentiment expressed in recent customer reviews for Haart estate agents is distinctly positive. Reviewers consistently highlight the professionalism, friendliness, and support provided by individual staff members such as Michael, Gerilee, Josh, Luke Dowling, Thomas, and others. The company is frequently described as knowledgeable and prompt in addressing questions, although one review notes that not all queries are answered immediately. There are no notably negative experiences mentioned, which signals a pattern of quality service.

Key themes across the feedback include effective communication, personalized attention, and staff members going out of their way to assist—often after traditional hours or in complex situations. Haart’s processes, such as in-person appointments and proactive follow-ups, as well as honest and detailed guidance, are repeatedly mentioned. Several locations, notably the Derby branch, are specified as points of contact, lending further credibility to their strong local presence.

Based on this feedback, Haart is regarded as a reliable estate agent with a robust reputation for attentive, client-focused service in Derby and surrounding areas. Consistent praise for knowledgeable staff and smooth processes reinforces trust in Haart among prospective customers looking for sales or lettings support.
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What Customers Are Saying About haart Estate and Lettings Agents Derby?

very knowledgeable, sufficient and straight forward

wonderful experience with Josh

extremely polite, attentive, and professional

above and beyond to accomodate my needs

polite, and knowledgable about the area

pro-active follow-up calls

change our lives and I will forever be grateful

very friendly and helpful

very friendly, professional, and incredibly knowledgeable

super helpful and friendly

Trustguide extracts key phrases from reviews about haart Estate and Lettings Agents Derby and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of haart Estate and Lettings Agents Derby's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

haart Estate and Lettings Agents Derby Ratings

5

As of Based on 1231 revies as of Aug 28, 2025

haart Estate and Lettings Agents Derby Score

100%

As of Based on 1231 revies as of Aug 28, 2025

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Customer Reviews

As of Aug 28, 2025, 1231 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of haart Estate and Lettings Agents Derby's publicly available reviews View source

Chloe Harvey rated haart Estate and Lettings Agents Derby 5 stars
a week ago
Amazing experience with Haart, all staff friendly with a professional and welcoming environment, we had an appointment with Michael to go through our options and mortgage affordability, this was very knowledgeable, sufficient and straight forward and Michael is very happy to help and get the ball rolling. Throughout the process Gerilee has gone above and beyond to support us through our journey so far, any questions I have had she has been able to assist promptly and sufficiently, she is a wonderful asset and a credit to the business. We look forward to dealing with you as a business throughout the rest of our journey 😄
megan serrao rated haart Estate and Lettings Agents Derby 5 stars
2 months ago
We had a wonderful experience with Josh. He was professional but also made me laugh. Normally estate agents are SUPER serious and my partner is normally the person to ask all the questions but he built a great rapport with me so that I felt relaxed enough to be more involved with discussions. Even though the first property we saw wasn’t for us, he suggested that we take a look at a similar property. Now thanks to Josh’s quick thinking we found our new home. Couldn’t give him enough praise!
Roman Dobrussian rated haart Estate and Lettings Agents Derby 5 stars
2 months ago
We spent quite a long time searching for a home and eventually found one through a different agency, but the best customer service we experienced was definitely with Haart. Special thanks to Luke Dowling — he was extremely polite, attentive, and professional throughout. He arranged viewings at convenient times in the evening and regularly sent us suitable properties via email. Even though we didn’t rent through Haart in the end, the level of service we received from them was the best during our entire search. Many thanks!

Frequently Asked Questions About haart Estate and Lettings Agents Derby

Are staff members at Haart knowledgeable about the property market?

Yes, many reviewers mention that Haart staff demonstrate thorough knowledge about properties and the local market. Clients appreciate informative valuations and guidance offered during consultations and viewings.

Does Haart follow up with clients during and after the property search?

Haart staff routinely conduct proactive follow-up calls and maintain communication throughout the process. Customers note that team members check progress, provide timely updates, and stay available for any additional needs.

Will my queries be answered if staff do not know the answer immediately?

If a staff member cannot answer a question on the spot, they typically consult with colleagues and follow up to provide complete information. This approach ensures all client concerns are properly addressed.

About haart Estate and Lettings Agents Derby

Estate Agents
Haart operates as an estate agent, specializing in property lettings, sales, and valuations. The company serves individuals and families seeking to purchase, sell, let, or rent homes. Services are delivered primarily in person, with staff assisting clients through appointments, viewings, and consultations for residential property transactions.

The company’s operations involve a structured workflow, where team members conduct valuations, facilitate property viewings, and provide tailored advice. Communication with clients is maintained through follow-up calls and emails. Haart utilizes a branch-based model and assigns specific staff to guide clients throughout the process, ensuring direct contact and accountability.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.