
Guardian Debt Relief Reviews
Rated 3 based on 34 Reviews
Financial Services in Brooklyn
68 Jay St, Brooklyn, NY 11201, United States
Published on
July 10, 2025
Last updated
July 10, 2025
I was really treated properly
my agent was really informative
customer service has been excellent
my creditors have stopped calling me
they are great when negotiating
help fix my debt issues
customer service is top notch
Multiple reviews report difficulties reaching assigned case workers or managers after the initial sign-up. Most communication is handled by non-legal staff, and clients have experienced delays or challenges in getting status updates.
Customers report occurrences of hidden or ongoing fees not fully explained up front, as well as requests for higher payments than initially agreed. Transparency around fees and contract changes has been a concern for several clients.
Yes, at least one reviewer noted having online access to their account, allowing them to track program progress and view activity directly through a client portal.