What Customers Are Saying About Griffin Heating & Plumbing?
very helpful when the heating went down
Supper
Trustguide extracts key phrases from reviews about Griffin Heating & Plumbing and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 20% of Griffin Heating & Plumbing's customers had a positive experience.
Positive
20%
Neutral
80%
Negative
0%
Griffin Heating & Plumbing Ratings
5
As of Based on 3 revies as of Jun 30, 2025
Griffin Heating & Plumbing Score
20%
As of Based on 3 revies as of Jun 30, 2025
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Customer Reviews
As of Jun 30, 2025, 3 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Griffin Heating & Plumbing's publicly available reviews View source
Totalcare rated Griffin Heating & Plumbing5 stars
5 years ago
Was very helpful when the heating went down over Christmas.answered first time and set an appointment convinient to me.would definitely recommend.will be asking for a service in the near future.👍👍
jesus maria larrinaga arteta rated Griffin Heating & Plumbing5 stars
a year ago
Supper
Lee Morgan rated Griffin Heating & Plumbing5 stars
a year ago
Reviews Summary
The overall sentiment for this central heating service company is predominantly positive. Reviewers highlight prompt responsiveness during emergencies and the ability to arrange appointments at the customer's convenience, even during busy periods such as Christmas. The willingness to recommend the service to others and return for future maintenance signals confidence in the company's reliability. There are no negative or neutral reviews in the data provided, nor is there mention of staff by name or communication issues.
Key recurring themes from customer feedback include helpful and accommodating service, clear responsiveness, and a straightforward experience when dealing with urgent heating issues. Customers find the company approachable for both immediate and future needs, and note satisfaction with the support provided. Specific praise is given for handling appointments flexibly and for effective problem-solving under stressful circumstances.
Overall, this central heating service provider is regarded as dependable and customer-focused, with particular strengths in emergency response and flexibility. Their positive reputation is built on prompt service delivery and practical support, making them a reliable option for central heating needs.
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Frequently Asked Questions About Griffin Heating & Plumbing
How quickly does the company respond to heating emergencies?
According to reviewers, the company answers calls promptly and is able to set appointments at short notice, even during peak periods like holidays. Customers report timely responses during emergencies.
Can appointments be scheduled at convenient times?
Yes, the company arranges appointments that work with the customer's schedule. Reviews indicate flexibility in booking, even when service is needed urgently or outside regular hours.
Does the company provide follow-up maintenance or future services?
Customers mention planning to request future service from the company, suggesting that ongoing maintenance and repeat bookings are supported.
This company provides central heating services, including maintenance, repair, and emergency support for residential heating systems. They operate in the home services industry and deliver their services in-person at customer locations when heating issues arise or routine servicing is required.
The company schedules appointments based on customer availability, offering flexibility during urgent situations. They handle communication directly with customers for booking and service needs, responding to problems as they occur and arranging necessary repairs or follow-up maintenance as agreed.
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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