An analysis of customer reviews for Gratiot Appliance reveals a mixed reputation with significant variability in customer experiences. Customers appreciate the affordability of the pre-owned appliances and some report satisfaction with their functioning and aesthetics, as well as commendable service experiences involving prompt delivery and even post-warranty assistance. However, there are repeated instances of dissatisfaction primarily related to the functionality and longevity of the appliances sold, with numerous buyers experiencing mechanical failures shortly after purchase. These complaints often compound due to reported difficulties in communication with the company, protracted problem resolution, and dissatisfaction with the short warranty period. The disparity between positive and negative feedback suggests that while some transactions are successful, there is a non-negligible risk of unsatisfactory outcomes for customers.
Gratiot Appliance Reviews
Rated 4.1 based on 110 Reviews
34837 Southbound Gratiot Ave, Clinton Twp, MI 48035, United States
Financial Services | US
