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Glasses2you Reviews

Rated 4.8 based on 44 Reviews

48 Botley Rd, Park Gate, Southampton SO31 1BB

Opticians Southampton

Published on
August 12, 2025
Last updated
August 12, 2025

Reviews Summary

Overall, customer sentiment for Glasses2you is highly positive, with reviewers regularly commending the company for its attentive customer service, efficient order processes, and product value in the online eyeglasses sector. Several reviews highlight the team’s proactive approach in checking prescriptions and frames, ensuring accurate orders, and quickly resolving any order issues. There is unanimous appreciation for both affordability and speed, and no specific negative feedback is evident within this set of comments.

Frequent themes include rapid delivery times, clear and continuous communication, and thoughtful intervention by staff to prevent errors—sometimes mentioning staff by name. Customers often describe the experience as straightforward and cost-effective, praising the flexibility shown in accommodating requests, such as order modifications or alternative frame options. Consistent feedback focuses on attentive support, regular updates, and fair pricing, with one customer noting delivery to France as both prompt and reliable.

In summary, Glasses2you is regarded as a dependable and customer-focused online optician. The business builds trust through efficient processes and a willingness to resolve issues at no extra charge. For those seeking value and attentive service in online eyewear purchasing, Glasses2you enjoys a robust reputation among repeat and first-time customers alike.
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What Customers Are Saying About Glasses2you?

customer service is excellent

extremely fast response and advice

the quality and level of customer service is excellent

Top class service and great quality lenses

My glasses are fantastic

they were so lovely

excellent too

Very efficient

exceptional

over the moon with the service

Trustguide extracts key phrases from reviews about Glasses2you and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Glasses2you's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Glasses2you Ratings

5

As of Based on 44 revies as of Aug 12, 2025

Glasses2you Score

100%

As of Based on 44 revies as of Aug 12, 2025

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Customer Reviews

As of Aug 12, 2025, 44 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Glasses2you's publicly available reviews View source

Alexandra Flynn rated Glasses2you 5 stars
a week ago
My husband and I have bought glasses from Glasses2you for many years now. Their customer service is excellent - they check orders and prescriptions carefully and step in to avoid issues: for example, I had chosen a frame which didn't work well with heavier lenses, and was able to make a better choice (for the same price) when they pointed this out to me. They also repaired a pair of glasses for us free of charge! - and wouldn't accept payment. Their prices are very reasonable and there are often generous sales on their website. Frankly, we wouldn't go anywhere else for glasses.
Tom Rott rated Glasses2you 5 stars
3 months ago
Absolutely PERFECT again !!! Super customer service (Craig and Kim), extremely fast response and advice. Frames arrived very fast and perfectly done. Beautiful. Could not be more happy. Very highly recommended !!! Many thanks, Tom Kot.
Leslie Keenan rated Glasses2you 5 stars
3 months ago
I have been using Glasses2you for a number of years. The quality and level of customer service is excellent. The team queried and corrected a mistake that I had made by using my previous history, so they know their clients too! Just 12 days from placing my order to delivery in France is very good. Finally, value for money is outstanding and I thoroughly reccomend 'Glasses2you' to you!

Frequently Asked Questions About Glasses2you

How quickly does Glasses2you deliver glasses after ordering?

Customers consistently report fast delivery times, with some receiving their glasses within a week of ordering. International delivery, such as to France, is also described as prompt, typically taking around 12 days from order to arrival.

Does Glasses2you assist if I make an error in my order or prescription?

Yes, Glasses2you staff regularly check and verify order details. Reviewers note that mistakes, such as incorrect prescriptions or frame choices, are flagged and rectified quickly—often by proactive outreach from the company team.

Is it possible to contact Glasses2you for support or updates during the order process?

Glasses2you offers multiple contact options, including WhatsApp and email. Customers receive regular updates about their order progress and can reach out anytime for quick, efficient responses or clarifications.

About Glasses2you

Opticians
Glasses2you is an online retailer specializing in prescription glasses and lenses. The company operates within the eyewear sector, providing customers with the ability to order eyeglasses and related optical products via its digital platform. It offers services such as new glasses, reglazing, and a selection of frames suited to various prescriptions.

The company’s operational model includes online order placement, prescription verification, and direct-to-door shipping. Orders are processed digitally, with proactive communication from staff to address issues with prescriptions or order details. Customers are kept informed about order progress, and support is available via multiple channels, including messaging apps.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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