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Gentle Giant Moving Company, Inc.
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Gentle Giant Moving Company, Inc. Reviews

Rated 5 based on 443 Reviews

5782 2nd St NE, Washington, DC 20011, United States

Removal Companies | Washington, DC

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Published on
February 20, 2024
Last updated
March 13, 2024
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Reviews Summary

Evaluating the collection of reviews for Gentle Giant Moving Company, the overall company reputation surfaces as notably positive with commendations for their professionalism, efficiency, and friendliness. Each account underscores a team that not only takes exceptional care of client belongings but also displays a high level of courtesy and approachability. The leadership qualities of the movers, particularly in facilitating and coordinating the moving process, are hailed, with specific names often mentioned, signifying a personal touch to their service. Moreover, the reviews frequently mention on-time service, transparency in billing, competitive pricing, and responsive customer support. The recurrent praise across different experiences strongly suggests a reliable and customer-centered operational ethos, contributing to the company's esteem among clients.

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What Customers Are Saying About Gentle Giant Moving Company, Inc.?

Trustguide uses AI to extract key phrases from reviews about Gentle Giant Moving Company, Inc. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Gentle Giant Moving Company, Inc.'s customers had a positive experience.

Positive
Neutral
Negative

Gentle Giant Moving Company, Inc. Ratings

5

As of Based on 443 revies as of Feb 20, 2024

Gentle Giant Moving Company, Inc. Score

As of Based on 443 revies as of Feb 20, 2024

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Customer Reviews

As of Mar 13, 2024, 443 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Gentle Giant Moving Company, Inc.'s publicly available reviews View source

Amanda Cox rated Gentle Giant Moving Company, Inc. 5 stars
2 weeks ago
Gentle Giant Moving Company was hands down the best experience we have ever had with a moving company. The team of movers who showed up on moving day were polite, friendly and always had smiles on their faces, even when lifting very heavy furniture. They took great care to wrap and protect all of our belongings. The entire team was exceptional. Dex Veney, the lead packer/mover was particularly helpful that day in efficiently packing up our entire kitchen while answering questions from the crew and helping to facilitate loading of boxes and furniture onto the moving truck. Would definitely use Gentle Giant again for any future moves!!!
Laura Sauls rated Gentle Giant Moving Company, Inc. 5 stars
5 months ago
The Gentle Giants team did a fabulous job on our packing and move, and we could not be happier with their professionalism, thoroughness, and care. Zach, Nick, Erick, Dakarai, David - thanks so much for all your hard work! The final cost was perfectly in line with the estimate, and the administrative front was seamless as well. We went with this company on a recommendation from a family friend, and absolutely would pass that recommendation along.
Robert Johnson rated Gentle Giant Moving Company, Inc. 5 stars
5 months ago
We were thoroughly impressed with the Gentle Giant movers! Conor and Erick were our movers and both were exceptionally awesome, especially Conor who was our “go to” person and was very professional and personable. Whenever we’d need to move again, we will use Gentle Giant and ask for Conor and Erick.

Frequently Asked Questions About Gentle Giant Moving Company, Inc.

What level of professionalism can I expect from Gentle Giant movers?

Based on customer reviews, you can expect a high level of professionalism from Gentle Giant movers. This includes thoroughness in packing and moving, careful handling of belongings, and friendly interactions. The moving teams have also been noted for being helpful and efficient.

How does Gentle Giant handle unexpected challenges during a move?

Gentle Giant's moving teams have been commended for their ability to efficiently and safely manage unexpected challenges, such as additional items not accounted for in the estimate or navigating tight spaces. Customers have reported that the movers are adept at finding solutions on the spot and ensure everything is placed exactly where the client desires.

Are the pricing and billing from Gentle Giant transparent and fair?

Customer reviews frequently mention transparent and competitive pricing with Gentle Giant Moving Company. Final costs are reported to align with initial estimates, and customers feel they receive value for the service provided. Repeat business and referrals indicate a level of trust in the company's billing practices.

About Gentle Giant Moving Company, Inc.

Removal Companies
5782 2nd St NE, Washington, DC 20011, United States
Visit website
+1202-758-0213

Why do our friends in Washington think Gentle Giant is the city’s best moving company?• Highly trained movers — our Giants are the best movers in Washington.• Competitive pricing with 100% satisfaction guaranteed.• Numerous awards for our ethical, professional moving services and practices.But, don’t take our word for it, see why our happy clients become customers for life!

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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