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Garage Masters, Inc. Reviews

Rated 4.4 based on 20 Reviews

1020 Irving St, San Francisco, CA 94122, United States

Garage Door Companies | San Francisco, CA

Published on
April 29, 2024
Last updated
April 29, 2024

Reviews Summary

Garage Masters generally sustains a strong reputation characterized by efficient service and professional conduct. A recurrent theme across the feedback is the company’s responsiveness and ability to address urgent repair needs, even during holidays or after typical business hours. Their technicians are described as knowledgeable, professional, and courteous, often resolving issues promptly with satisfactory outcomes. While there is consensus on the quality of the technical service and fair pricing, a few customers have expressed concerns over clear communication regarding service charges and dissatisfaction with customer service, specifically in situations involving disputes and resolution processes.
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What Customers Are Saying About Garage Masters, Inc.?

Garage Masters is worth every penny!

very reasonable and worth every penny!

provide helpful recommendations

fair and reasonable feedback and pricing

Hands down the best

Excellent service and fairly priced for all the work that was done.

By far one of the best service I've ever experienced!

Very professional and efficient.

scammers charged me

The minimum pricing should have been mentioned up front

Trustguide uses AI to extract key phrases from reviews about Garage Masters, Inc. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Garage Masters, Inc.'s customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Garage Masters, Inc. Ratings

5

As of Based on 20 revies as of Apr 29, 2024

Garage Masters, Inc. Score

80%

As of Based on 20 revies as of Apr 29, 2024

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Customer Reviews

As of Apr 29, 2024, 20 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Garage Masters, Inc.'s publicly available reviews View source

Y.K. Enterprises, LLC rated Garage Masters, Inc. 5 stars
a month ago
Susan is always quick to respond. Even on President's holiday, Garage Masters dispatched a technician to repair broken garage door hardware at a 12-unit apartment building. Many tenants did not have to wait long to be able to get their vehicles in and out of garage. I am so grateful to the knowledgeable tech, the entire team's professionalism, and excellent service! Garage Masters is worth every penny! Thank you!
KJ NickMeg, LLC rated Garage Masters, Inc. 5 stars
2 months ago
Garage Master Inc. is truly a garage door specialist. I manage a 12-unit apartment building in the Inner Sunset of San Francisco and the garage door is heavily used. Even on a President's holiday, Garage Master took my service request & sent a technician immediately. He was very professional, knowledgeable, courteous, and came prepared to repair the major damage. The tenants were able to get their cars in and out in no time. Garage Master Inc. pricing is very reasonable and worth every penny! I am very grateful to Garage Master, and I highly recommend them for all your garage door needs!
Ryan Cromwell rated Garage Masters, Inc. 5 stars
2 months ago
We’ve had Garage Master Inc perform tune-ups on our garage doors and have had very positive experiences with their team. They show up on time, work efficiently, and also provide helpful recommendations on how to keep the doors operating well in between tune-ups. Thanks Garage Master Inc!

Frequently Asked Questions About Garage Masters, Inc.

How quickly can Garage Masters dispatch a technician in case of an emergency?

Garage Masters is known for their quick response times, including providing service during holidays and after hours for urgent repair needs.

Do they provide transparent pricing information before service is rendered?

While many customers find their pricing reasonable, some feedback indicates that Garage Masters could improve transparency regarding service charges and minimum fees before scheduling appointments.

Does Garage Masters offer guarantees or refunds in case of service issues?

The reviews suggest that while Garage Masters generally provides satisfactory service, any guarantees or refund policies in case of service issues are not clear from the customer feedback provided. We recommend contacting the company directly for specific policies on guarantees or refunds.

About Garage Masters, Inc.

Garage Door Companies
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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