Gail'S Bakery Soho
Gail'S Bakery Soho

Gail'S Bakery Soho Reviews Summary

Rated 4.2 Star based on 806 Reviews

Verified by
Overall Rating
Published on
January 10, 2024
Last updated
March 13, 2024

What do customers think about Gail'S Bakery Soho?

GAIL's Bakery Soho appears to maintain a commendable reputation among customers, anchored by its quality offerings and pleasant atmosphere. The bakery is lauded for its delightful food options, particularly the porridge, honey and blueberries breakfast, and the pistachio rose cake, which received special mention. Customers enjoy the variety of baked goods that lean toward French style, appreciated for not being overly buttery or sweet. The ambiance of the bakery is consistently described as inviting, embodying an aesthetic quality that, along with the amicable staff, contributes to a positive overall experience. Notably, the establishment provides a spacious interior for a comfortable visit, with the additional convenience of takeaway and delivery services. However, the reviews indicate a minor discrepancy relating to the temperature of served items and an occasional mismatch between product offerings and customer expectations. There are also logistical concerns, including limitations in seating space and the exclusive acceptance of non-cash payment forms.

Positive Feedback

GAIL's Bakery Soho has secured positive feedback across several key areas. Consistently, customers express satisfaction with the food quality, singling out items like porridge and unique cake offerings for their excellent taste. The bakery's coffee and array of baked goods receive commendation as well, underlining GAIL's success in delivering a palatable and varied menu. The interior design and friendly staff further enhance the customer experience, making the environment welcoming and the service pleasant. The review that highlights repeat visits during a short stay serves as a testimony to the draw of the bakery's offerings. The acknowledgment of reasonable pricing and the advantage of lower takeaway prices reflect an appreciation for the bakery's value proposition. Additionally, the provision of spacious seating, delivery options, and a recent refurbishment all suggest that GAIL's is responsive to customer needs and focused on maintaining its desirability as a dining option.

Concerns and Threads

While many aspects of GAIL's Bakery Soho are celebrated, certain negative experiences emerge from customer reviews. Some customers report dissatisfaction with the textural quality of specific pastries, such as the almond croissants being less soft than preferred and the brioche failing to impress in terms of flavor. A notable concern is surrounding the inability to heat food items upon request, which has led to disappointment, particularly in relation to the scones. The limitation of payment methods to exclude cash transactions appears to be a constraint for some visitors. Further, the mention of spatial constraints, both inside the bakery and in availability of certain popular items such as baguettes early in the day, suggests room for operational improvements. These reviews pinpoint areas where the customer experience could be intensified through greater flexibility and attention to individual preferences.

Frequently asked questions about Gail'S Bakery Soho

Does GAIL's Bakery Soho offer comfortable seating for dine-in customers?

Yes, GAIL's Bakery Soho offers a spacious interior for customers to sit and enjoy their food. However, some reviews suggest that there may still be limitations in seating space during peak hours or due to the size of the establishment.

Can I ask for my bakery items to be heated at GAIL's Bakery Soho?

Unfortunately, GAIL's Bakery Soho may not accommodate requests to heat certain items, as indicated by some customer reviews. It is recommended to inquire directly with the staff for specific requests.

Does GAIL's Bakery Soho accept cash as a form of payment?

No, as per the reviews, GAIL's Bakery Soho does not accept cash payments. Customers are advised to be prepared with alternative forms of non-cash payments when visiting.

What are customers saying about Gail'S Bakery Soho

Gail'S Bakery Soho
3 months ago
This lovely bakery is right next door to the Corner Bedford Hotel and is amazing! If you’re staying at the hotel or in the area you really should call in and see what they have to offer. I had an amazing breakfast of porridge, honey and blueberry’s and a cinnamon bun; it was truly beautiful food! I washed that down with a lovely mocha coffee. You can choose to sit in with the spacious interior making for a comfortable and enjoyable experience or takeaway if you’re in a hurry. They also do deliveries to selected postcodes to home or office; get your orders in! The atmosphere and aesthetics of the bakery are lovely and the staff were super friendly. Based on my experience, totally recommend!
Gail'S Bakery Soho
Khalid Alrasheed
a month ago
Great place for a quick snack and coffee. Every thing I chose tasted good. One minor comment though is it would be great if they could heat-up the food before giving them to you.
Gail'S Bakery Soho
Malavika Kale
4 months ago
Lovely bakery with great coffee and even better food. This particular location is quite small, but during our short visit in London we went to GAIL’s 4 times despite not wanting to repeat spots - their pistachio rose cake is that good. Their savoury items are quite tasty and filling. Their pricing is 10-15p cheaper for takeaway than dine in (at other locations).
Read all reviews

About Gail'S Bakery Soho


More than 30 types of bread are offered at this chain bakery serving coffee, breakfast and lunch.