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Coco & Eve Custom Cakes Reviews

Rated 4.8 based on 111 Reviews

3145 S Union Ave, Chicago, IL 60616, United States

Bakeries Chicago

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

The overall sentiment in customer reviews for Coco & Eve Custom Cakes is overwhelmingly positive. Reviewers consistently note the exceptional taste, creative presentation, and high level of detail in cake designs. Specific praise is often directed at May May and her team for their attention to individual requests and smooth, professional communication. There is strong enthusiasm for both the visual and culinary quality of the cakes, and no significant criticisms are mentioned in the feedback provided.

Common feedback includes repeated mention of unique flavors such as ube and lemon, and creative designs for specific events like birthdays, weddings, graduations, and baby showers. Customers appreciate how Coco & Eve works within budgets, ensures a smooth ordering process, and delivers cakes that exceed expectations in appearance and taste. Communication with staff, especially May May, is highlighted as prompt and accommodating, and guests at events routinely ask about the source of the cakes.

Overall, Coco & Eve Custom Cakes is regarded as a reliable provider of beautiful and delicious custom cakes in their community. Customers return for multiple occasions and recommend the bakery to others seeking unique, high-quality creations. Their reputation is built on consistency, creativity, and strong customer engagement, resulting in high trust and preference for custom cakes in the region.
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What Customers Are Saying About Coco & Eve Custom Cakes?

beautifully crafted Frozen-themed cake

so much attention to detail

rich and overall delicious

always delivers exceptionally beautiful and tasty cakes

process is smooth and professional

communication was top-notch

ordering process was very smooth

the cake was absolutely stunning

beyond lovely to work with

super responsive and helpful

Trustguide extracts key phrases from reviews about Coco & Eve Custom Cakes and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Coco & Eve Custom Cakes's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Coco & Eve Custom Cakes Ratings

5

As of Based on 111 revies as of Jul 10, 2025

Coco & Eve Custom Cakes Score

100%

As of Based on 111 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 111 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Coco & Eve Custom Cakes's publicly available reviews View source

Krislyn Huan rated Coco & Eve Custom Cakes 5 stars
2 months ago
We couldn’t have asked for a more delicious and beautifully crafted Frozen-themed cake. Our guests absolutely loved the ube flavor and kept asking where it was from! We’ll definitely be using Coco&Eve for all our custom cake needs in the future.
Leslie Seltzer rated Coco & Eve Custom Cakes 5 stars
2 weeks ago
We ordered a two-tiered cake with multicolored pressed flowers from Coco and Eve. Not only were the flavors delicious, but it was stunning! I posted three photos to show the full 360 degree view around - so much attention to detail. Perfect (and surprisingly affordable) for a small wedding, though this was for a girls weekend. I managed to wrap up and pack the fully chilled leftovers in my carry-on luggage (cake is allowed by the TSA) bc we couldn't finish all of it, and I'm happy to say it got home intact! Saving a piece in the freezer for my anniversary ❤️ thank you May May!!!
Breanna Perez rated Coco & Eve Custom Cakes 5 stars
2 weeks ago
Beautiful and delicious cake! Cake design was flawless and the coffee flavor was rich and overall delicious. Cake had just the right amount of sweetness and the perfect consistency. It was honestly one of the highlights of my 29th birthday celebration! May May’s work is truly art.

Frequently Asked Questions About Coco & Eve Custom Cakes

Can Coco & Eve Custom Cakes accommodate theme and flavor preferences?

Yes, reviewers mention that the bakery works with customers to design cakes around specific themes and offers a range of unique flavors, including ube, lemon, chocolate, and more, based on individual requests.

How does the order process work for custom cakes?

Customers describe the ordering process as smooth, with responsive communication. The team gathers design inputs and flavor preferences before preparing and scheduling pick-up or delivery. Attention to detail and good coordination are noted.

Does Coco & Eve work within customer budgets?

Yes, feedback confirms that the company is willing to work within customers’ specified budgets while maintaining cake quality and creativity.

About Coco & Eve Custom Cakes

Bakeries
Coco & Eve Custom Cakes is an online bakery specializing in bespoke cake creations for events such as birthdays, weddings, baby showers, and graduations. The business offers a selection of cake flavors and designs tailored to clients’ specific themes and needs, with ordering handled digitally or via direct inquiry to the bakery.

The company’s operational model centers on consultation with each customer to develop a design brief, flavor preferences, and event requirements. Cakes are crafted from scratch, with emphasis on intricate decoration and attention to detail. Orders are fulfilled through a process involving personalized communication, custom preparation, and scheduled pickup or delivery options.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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