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Chummys Bakery Reviews

Rated 4.7 based on 217 Reviews

Bakeries in Brierley Hill

Unit 7, Enterprise Trading Estate, Brierley Hill DY5 1TX

Published on
October 15, 2025
Last updated
October 15, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Chummys Bakery's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Chummys Bakery?

Selection was great

they are delicious

Absolutely awesome!

gooey and delicious

Customer Service team were absolutely sensational

Easy ordering process

service was flawless

arrived well packaged and on time

last 10 days if refrigerated

heavy delicious and wonderful

Trustguide extracts key phrases from reviews about Chummys Bakery and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Oct 15, 2025, 217 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Chummys Bakery's publicly available reviews View source

Naina K rated Chummys Bakery 5 stars
4 months ago
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I ordered some Bronuts for my friend’s birthday. Selection was great, delivery was quick and they are packaged well. My friend really enjoyed them and said they were great warmed up a little with some ice cream 😉 Lovely local business.
Janyce Worthington rated Chummys Bakery 5 stars
2 months ago
I love Chummys brownies they are delicious everyone I have sent them too loves them too. My latest purchase was the birthday cookies they went down a treat my friend warned them in the microwave and she said they were Amazing
Jim Kirkland rated Chummys Bakery 5 stars
2 months ago
Absolutely awesome! The brownies were perfect and really? They should be called “Yummies” not Chummies! I mucked up on my order and emailed them. They changed the delivery address straight away no hassle. Great customer service. Definitely using them again for some indulgent treats. Great website Lovely packaging Nothing bad

Reviews Summary

Based on customer reviews, Chummy’s Bakery has cultivated an overwhelmingly positive reputation for its baked goods delivery service. Reviewers consistently note quick delivery, attractive packaging, and an easy ordering process, alongside praise for the company’s customer service responsiveness. Criticisms are rare and generally minor, with one mention of price but no major complaints or recurring issues.

The most common themes involve product quality and reliability, with repeated emphasis on brownies and cookies described as fresh, delicious, and suitable for gifting. Positive customer interactions are also highlighted, including swift issue resolution and a professional, friendly service from staff. Customers value the variety of options and appreciate advice about product enjoyment, such as microwave reheating for freshness.

Overall, Chummy’s Bakery is regarded as a dependable provider of baked goods with strong service fundamentals, earning customer trust and repeat business. Its reputation for quality and professionalism makes it a notable bakery choice for gift deliveries and special occasions.
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Frequently Asked Questions About Chummys Bakery

How fresh are the baked goods upon delivery?

Customers report that brownies and cookies arrive fresh, well-packaged, and retain their quality even after postal delivery. Some suggest the treats remain delicious for up to 10 days if refrigerated and can be microwaved for best results.

Is the ordering and gifting process straightforward?

Reviews highlight an easy and smooth ordering process. The website is user-friendly, orders can be sent as gifts, and customers appreciate the ability to select from a variety of flavors intended for different occasions.

How does Chummy’s Bakery handle delivery challenges?

If delivery issues occur, staff are reported to respond quickly and helpfully, addressing changes such as delivery address updates. Customer service is cited as responsive and accommodating.

About Chummys Bakery

Bakeries
Chummy’s Bakery provides freshly made brownies, cookies, and other baked goods, available for online ordering and delivery. Their products are commonly purchased as gifts for birthdays, holidays, or special occasions, offering a selection designed for both individual enjoyment and sharing.

The company operates primarily through an online ordering platform, allowing customers to select from a range of flavors and arrange for direct delivery. Items are securely packaged for freshness and safe shipment, with a focus on efficient dispatch and clear communication regarding the order and delivery process.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.