The Fat Butcher - Bebside Reviews

Customer sentiment toward The Fat Butchers is generally mixed, with enthusiastic praise for meat quality from several loyal customers but also notable complaints. Reviewers consistently note outstanding products such as rib of beef, gammon, and various roasts, often highlighting the freshness, tenderness, and generous quantities. Positive feedback also points to effective packaging and a helpful team, though delivery experience through external couriers receives minor criticism. Negative feedback is apparent, especially concerning experiences with steaks that were reported to be rancid or spoiled, and some customers mention poor customer service or order issues, such as missing products and lack of response to complaints. There are also isolated remarks on pricing and value specific to café items, as well as dissatisfaction with the takeaway menu. Core themes among reviews are high-quality meats, especially for large family meals and special occasions, contrasted by repeated concerns over product consistency and occasional lapses in customer care. Many regular buyers cite dependability and ample portions, but a minority express frustration over spoilage and ordering mishaps. Overall, The Fat Butchers is regarded as a reliable source for premium meat and meat boxes, favored by repeat customers for roasts and family supplies, while the business’s reputation in the local area is affected by sporadic quality and service complaints.

The Fat Butchers is a meat retailer specializing in fresh and prepared meats, including beef, pork, gammon, turkey crowns, and a variety of meat boxes and hampers. They serve individual, family, and bulk orders both in-store and through delivery services. Orders are typically fulfilled with direct packaging and shipped to customers, sometimes using third-party couriers. The company manages walk-in sales, café offerings, and takeaway items, adhering to a straightforward workflow from order receipt to dispatch and customer collection.