Ridiculously Rich by Alana Reviews

Customer sentiment toward Ridiculously Rich by Alana is mixed, with notable polarization around product consistency and service. Positive reviews praise the quality and taste of the brownies, online ordering convenience, and the variety of flavours. Some mention kind service when issues arose. However, several reviewers express serious dissatisfaction due to hygiene concerns, missing items, inadequate packaging, and unresolved customer service problems.

Key themes include complaints about dry or stale products, concerns about proper food labelling, delayed or dismissive responses to issues, and unaddressed missing orders. Despite this, a portion of customers highlight fast delivery, receiving more items than expected, specific flavours they enjoyed, and reliable customer interactions both online and in person. Manchester is specifically noted as a market location where the company operates.

Overall, Ridiculously Rich by Alana is regarded as a bakery that delivers enjoyable sweet treats for some, especially regulars and those ordering from event pop-ups. Yet, unresolved product and service issues, particularly around quality control and communication, shape a cautious reputation for prospective customers in Manchester and likely beyond.

Ridiculously Rich by Alana is a bakery specializing in a range of brownies, blondies, cake bars, and slices, offering both classic and unique flavours. The company sells its treats online for delivery and is also present at pop-up markets, such as those in Manchester, to reach local customers directly.

Orders can be placed through their digital storefront with options for customized boxes and a selection of popular viral products. The business manages customer communication primarily online, fulfilling orders directly to buyers' homes. They occasionally offer sampling at market events and handle replacements through customer support when issues arise.