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Crio Bru Reviews

Rated 3.2 based on 13 Reviews

Bakeries in Goleta

115 Robin Hill Rd, Goleta, CA 93117, United States

Published on
July 24, 2025
Last updated
July 24, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 50% of Crio Bru's customers had a positive experience.

Positive
50%
Neutral
10%
Negative
40%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Crio Bru?

I love the product

The product itself is absolutely wonderful

this company has changed my life

good chocolate that has melted

I love Crio Bru

rich and flavorful

my morning go-to

a mature version of Hot Chocolate

it’s amazing

easy transition off of coffee

Trustguide extracts key phrases from reviews about Crio Bru and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 24, 2025, 13 customers have reviewed this business and rated it 3.2 Star out of 5. Trustguide conducted an in-depth analysis of Crio Bru's publicly available reviews View source

Rorie Hanrahan rated Crio Bru 5 stars
4 months ago
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Oh, La La, So Much Better Than Coffee! I love the product! It helped provide an easy transition off of coffee, which was spiking my cortisol in the morning. It gives me a better, softer, longer, more effective boost. And oh, La,La, I LOVE the taste. I add my whey-based morning breakfast shake protein powder to it. I get to start my morning with a tasty, healthy cup of hot chocolate. I love the French press that came with the starter kit. I'm now on my third 3-lb bag. It's now my morning go-to that gets my day started right!
Nick MacKay rated Crio Bru 1 stars
3 years ago
I placed my first order hoping that I was going to love this. 3 Days after I ordered I received a shipping notice. However, 10 days after this, there has been no update to the shipping information, I have not received any product, and after multiple attempts to reach out to this company, they have not responded. They have however, taken my money. At this point, I cannot recommend Crio Bru as a company, because they appear to have just taken my money and, near as I can tell, they have no intention to fulfill my order.
JD HYPNO rated Crio Bru 1 stars
3 years ago
I admit I fell for a good marketing campaign that appeared in my Instagram feed - must have been subliminal messaging or something! Product arrived as described, however, their marketing points are misleading (if not downright false). First off: it does NOT "brew like coffee" - it needs to steep 6-10 minutes and be stirred in-between. It then needs to be strained with a special appliance (you can't use a paper cone because of the fat content). IT TASTES BITTER. And they claim that it's packed full of nutrients, when research indicates many of those are diminished, when the product is roasted. I contacted them about a return - it's not returnable once opened. I've got a $32 bag of dirt, here.

Reviews Summary

Customer feedback for Crio Bru is notably mixed, with reviews reflecting both strong enthusiasm for the product and significant frustration with aspects of the company's service. Reviewers who enjoy the beverage often mention the taste, effects, and routine it creates, making it a valued morning substitute for coffee. However, negative experiences center around lengthy shipping delays, poor communication, and dissatisfaction with return policies and perceived misleading marketing claims.

Frequently cited positive themes include the drink's unique flavor profile, flexibility in preparation methods, and reported health benefits such as appetite suppression and reduced caffeine jitters. On the downside, logistical issues such as inconsistent shipping times, slow order fulfillment, and lack of customer service responsiveness are recurring criticisms. Additionally, some reviewers question the accuracy of product labeling and marketing messages, leading to occasional disappointment regarding the brewing process and results.

Overall, Crio Bru’s reputation as a specialty beverage company draws a loyal following due to its distinct product, but ongoing issues with order reliability and transparency impact customer trust. While the product’s taste and functional appeal stand out, logistics and communication challenges remain areas for improvement to solidify Crio Bru’s standing among food and beverage manufacturers.
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Frequently Asked Questions About Crio Bru

How long does it take to receive Crio Bru orders after placing them online?

Several reviews mention that orders often take significantly longer than the advertised 1-3 days for shipment. Shipping labels may be created within a week, but delivery can take up to two or three weeks in some cases.

Does Crio Bru brew like regular coffee in typical coffee makers?

Customers report that Crio Bru requires special preparation, such as steeping for 6-10 minutes and straining, ideally with a French press. Using a regular coffee pot can result in a watery beverage, though some find success with single-cup brewers.

Is Crio Bru returnable if I don't like the product?

According to customer feedback, Crio Bru is typically not returnable once the packaging has been opened. Customers are advised to check return policy details before purchasing.

About Crio Bru

Bakeries
Crio Bru produces a specialty beverage made from ground cacao beans, serving as an alternative to traditional coffee. Operating within the food manufacturing sector, the company retails its products through online platforms and third-party retailers, offering items such as cacao drinks and related brewing accessories.

Crio Bru manages product distribution via direct shipment to consumers and through online marketplaces. The preparation of its beverage involves steeping ground cacao using devices such as French presses or coffee makers, with instructions adaptively provided to suit varying brewing preferences. The company’s operational focus is on delivering packaged cacao products to customers seeking non-coffee hot drink options.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.