Furnished Finder Reviews
Rated 3.4 based on 681 Reviews
Online Stores in US
12900 Stroh Ranch Pl. #125 Parker 80134 US
Published on
January 18, 2024
Last updated
July 10, 2025
The reviews from Furnished Finder users show a mixed sentiment regarding the platform's performance and customer service. Users have repeatedly expressed frustration with technical issues, a cumbersome platform, and difficulties with listing properties accurately. Concerns also center around unresponsive or ineffective customer service, with some users experiencing unresolved issues and long waits for support. Landlords in particular face disappointment with the service's failure to keep listings online during critical renting periods and a convoluted calendar system, leading to lost revenue. In contrast, certain customer service representatives receive praise for their helpfulness and patience, indicating that while overall customer support is lackluster, individual representatives are still providing positive experiences. The complexity of the user interface appears to be a barrier for both landlords and renters alike, contributing to a diminished reputation, despite some successful rental agreements formed through the platform.
Customer experiences with Furnished Finder's customer service are varied. While some users have reported positive interactions with helpful and patient service representatives, there is also a significant number of complaints regarding long wait times, unresolved issues, and ineffective communication with the customer service team.
Yes, users have reported recurring technical issues such as difficulty verifying listings, problems maintaining rental availability calendar, and the site being cumbersome to navigate. These technical challenges have led to frustration among landlords and renters alike.
The effectiveness of Furnished Finder in generating reliable rental leads seems to vary among users. Some landlords have indicated success in finding renters, while others have found the service to offer less value and lead generation compared to competitors, with reports of opting for other platforms after disappointing results.
