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Furnished Finder Reviews

Rated 3.4 based on 681 Reviews

12900 Stroh Ranch Pl. #125 Parker 80134 US

Online Stores | US

Published on
January 18, 2024
Last updated
March 13, 2024

Reviews Summary

The reviews from Furnished Finder users show a mixed sentiment regarding the platform's performance and customer service. Users have repeatedly expressed frustration with technical issues, a cumbersome platform, and difficulties with listing properties accurately. Concerns also center around unresponsive or ineffective customer service, with some users experiencing unresolved issues and long waits for support. Landlords in particular face disappointment with the service's failure to keep listings online during critical renting periods and a convoluted calendar system, leading to lost revenue. In contrast, certain customer service representatives receive praise for their helpfulness and patience, indicating that while overall customer support is lackluster, individual representatives are still providing positive experiences. The complexity of the user interface appears to be a barrier for both landlords and renters alike, contributing to a diminished reputation, despite some successful rental agreements formed through the platform.

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What Customers Are Saying About Furnished Finder?

Trustguide uses AI to extract key phrases from reviews about Furnished Finder and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Furnished Finder's customers had a positive experience.

Positive
Neutral
Negative

Furnished Finder Ratings

4

As of Based on 681 revies as of Jan 18, 2024

Furnished Finder Score

As of Based on 681 revies as of Jan 18, 2024

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Customer Reviews

As of Mar 13, 2024, 681 customers have reviewed this business and rated it 3.4 Star out of 5. Trustguide conducted an in-depth analysis of Furnished Finder's publicly available reviews View source

MAGGI LUNDE rated Furnished Finder 4 stars
2024-01-15 19:42:24 +00:00
I actually got some important information. But the issue is still not resolved. I still cannot verify anything in EDIT. Please help
Monica L. Whitman rated Furnished Finder 4 stars
2024-01-13 00:45:40 +00:00
I have been using FF for 3 years and keep hoping they improve the platform so it is not so cumbersome for both Landlord and potential renters. The customer service is poor for Landlords and their platform lists my property as “off line” during a time that I’m looking to fill the space. This is not the first time I’ve lost money due to their poor service and they don’t do anything to make it right. Customers deserve to be contacted in a reasonable amount of time and your platform continues to have the same problems as it did 3 years ago. Get your act together because other platforms are rising to the top and their services are not charging as you are!
Best Condo rated Furnished Finder 4 stars
2024-01-13 00:45:40 +00:00
All the gals are so helpful! I am new to Furnished Finder and have called often for help. Jeimmy, Jordana, Natalia, Tatiana show so much patience with my questions. They are a pleasure to speak to. I have been receiving help since December 11. I have been unable to leave positive messages using my phone so I am glad to do that here.

Frequently Asked Questions About Furnished Finder

How responsive is Furnished Finder's customer service?

Customer experiences with Furnished Finder's customer service are varied. While some users have reported positive interactions with helpful and patient service representatives, there is also a significant number of complaints regarding long wait times, unresolved issues, and ineffective communication with the customer service team.

Are there any recurring technical issues with the Furnished Finder platform?

Yes, users have reported recurring technical issues such as difficulty verifying listings, problems maintaining rental availability calendar, and the site being cumbersome to navigate. These technical challenges have led to frustration among landlords and renters alike.

Can I expect a reliable rental lead generation from Furnished Finder?

The effectiveness of Furnished Finder in generating reliable rental leads seems to vary among users. Some landlords have indicated success in finding renters, while others have found the service to offer less value and lead generation compared to competitors, with reports of opting for other platforms after disappointing results.

About Furnished Finder

Online Stores
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.