Full Leaf Tea Company Reviews

The overall sentiment toward Full Leaf as a tea company is mostly positive, with reviewers frequently citing excellent customer service, personalized touches, and fast shipping as highlights. Multiple customers appreciated feeling valued, mentioning thank you notes and follow-up communication. However, there is a noteworthy criticism regarding the company’s return policy, which is described as restrictive and misleading in cases where product inspection occurs before return attempts.

Common feedback includes strong praise for customer service support and thoughtful gestures such as discounts for veterans. The tea quality is also singled out, particularly for product variety and organic certification, suggesting strength in Full Leaf’s main offering. At the same time, isolated negative and neutral reviews reference concerns unrelated to product quality, such as business relocation and job inquiries, as well as dissatisfaction with specific policies.

Overall, Full Leaf is regarded as a reputable tea company recognized for both its quality products and above-average customer interaction. The few negative opinions mainly relate to policies rather than products or staff conduct. This positions Full Leaf as a reliable choice for tea aficionados seeking good customer care and organic selections.

Full Leaf is a company that specializes in tea products, offering a variety of blends including organic options. Their core business is the online sale of tea, related merchandise, and accessories direct to consumers through digital platforms.

The company operates primarily via online ordering and shipping, providing sample packs and individual items for purchase. Orders are processed and shipped to customers, with support offered through digital communication channels. Full Leaf incorporates outreach programs such as veteran discounts and personalized thank you notes with shipments.