Frank Harris & Co. Southbank & Waterloo Reviews

Overall, customer sentiment towards Frank Harris Estate Agents is strongly positive, with only isolated instances of dissatisfaction. Reviewers consistently note the agents’ professionalism, responsiveness, and ability to understand client needs, specifically mentioning staff such as Adeel and Zak by name. The rare negative feedback highlights issues post-move-in and concerns about transparency, indicating possible inconsistencies in follow-through after initial contracts are signed.

Common feedback includes praise for quick communication, smooth and efficient rental processes, and personalized service that addresses specific client requirements. Customers relocating from abroad and those searching for flats in areas such as Waterloo and Camberwell note appreciable guidance and support throughout stressful moves. However, there is one review that accuses staff of being unresponsive after payment and claims misleading details were provided in the tenancy agreement.

Frank Harris Estate Agents enjoys a reputation in London for attentive, client-focused service, and professional conduct throughout most of the rental process. While some concerns exist regarding issue resolution after move-in, the majority of reviews reflect a dependable and proactive experience when securing rental properties in the London region.

Frank Harris Estate Agents operates within the residential lettings and property rental industry, specializing in helping clients find, view, and secure rental properties such as flats and houses in London. Their services are delivered primarily in person, guiding clients from initial search through to tenancy agreement and move-in. The company manages the rental process by arranging property viewings according to client criteria, assisting with applications, and facilitating background checks. Agents act as intermediaries between tenants and landlords, ensuring required documentation is processed efficiently and addressing queries or requests as they arise throughout the rental journey.