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Fox Service Company Reviews

Rated 4.8 based on 4499 Reviews

1506 Ferguson Ln Suite #102, Austin, TX 78754, United States

Air Conditioning Repair Austin

Published on
July 2, 2025
Last updated
July 2, 2025

What Customers Are Saying About Fox Service Company?

phenomenal and so accommodating

did a very professional install

extremely communicative and got the job done very well

did a great job, worked hard

work ethic was outstanding

very professional, with great service and communication skills

Friendly, professional service

great job with installing our new AC unit

extremely thorough and professional

efficient at identifying the problem

Trustguide extracts key phrases from reviews about Fox Service Company and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Fox Service Company's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Fox Service Company Ratings

5

As of Based on 4499 revies as of Jul 02, 2025

Fox Service Company Score

100%

As of Based on 4499 revies as of Jul 02, 2025

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Customer Reviews

As of Jul 02, 2025, 4499 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Fox Service Company's publicly available reviews View source

Kristiana Corona rated Fox Service Company 5 stars
2 weeks ago
Enos and team were phenomenal and so accommodating. They worked hard to install outlets in our garage and put in a surge protector for our home. He explained everything he was doing before he did it, took feedback gracefully and shared detailed instructions with us after the work was completed to ensure we knew how to operate things and what was covered by warranty. Highly recommend Enos and the Fox team! Great to work with.
Flying Away rated Fox Service Company 5 stars
a month ago
Had both A/C and furnace units replaced with Diakin units after one of my aged units went out. Fox Service was able to respond the same day and we had a good discussion about option. My units were aged so I decided to bite the bullet and replace both. Fox Service walked through my options and after selection, were able to perform the install the next day. Jose Castelan and Ernesto Sanchez were leads on site and did a very professional install.
Carmelo Ayala rated Fox Service Company 5 stars
a month ago
Juan Solis from Fox Service Company was amazing. He came out on a Sunday, arrived on time, was extremely communicative and got the job done very well. Thanks, Juan! You’re awesome! I will definitely be using you for future electrical work. This is truly the best experience I’ve had with an electrician! Nice work man!

Reviews Summary

The overall sentiment for Fox Service Company, an air conditioning and electrical contractor, is overwhelmingly positive based on recent customer reviews. Reviewers consistently highlight the team’s professionalism, communication, and technical skills, with various technicians—such as Enos, Jose Castelan, Ernesto Sanchez, Juan Solis, and others—mentioned by name for their dedication and clarity. Criticisms are notably absent, and the feedback is specific in praising both work quality and thoroughness.

Frequently cited themes include responsive scheduling, clear explanation of work and options, and staff professionalism. Customers appreciate technicians taking time to walk through processes, provide recommendations without sales pressure, and address additional concerns on site. Installation and repair work—often conducted under challenging conditions, including inclement weather and tight timelines—were handled efficiently. The reviews span residential and office locations and reference AC, electrical, and disposal services.

In summary, Fox Service Company is regarded as a reliable and customer-focused contractor in the region. Their reputation is reinforced by recurring high marks for technical competence, strong work ethic, and courteous interactions throughout the service process. Broadly, the company is seen as a trusted provider for HVAC and electrical solutions in its market.
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Frequently Asked Questions About Fox Service Company

How quickly can Fox Service Company respond to service calls?

Customers report that Fox Service Company frequently schedules same-day or next-day appointments for HVAC and electrical issues. Technicians are described as responsive and able to address urgent repair and installation needs quickly.

Are technicians at Fox Service Company knowledgeable and communicative?

Yes, multiple reviewers mention that the company's technicians explain options in detail, communicate clearly, and provide comprehensive post-service instructions. This includes discussing available solutions and ensuring customers understand the work performed.

Does Fox Service Company handle both installation and repair work for HVAC and electrical systems?

Yes, Fox Service Company performs both installations—such as new AC units, surge protectors, outlets—and repairs of existing systems, including diagnosing and addressing issues with current heating, cooling, or electrical equipment.

About Fox Service Company

Air Conditioning Repair
Fox Service Company delivers air conditioning, heating, and electrical services. The company operates in the HVAC and electrical industry, offering a range of installation, repair, and maintenance services for both residential and commercial customers. Their core offerings include system replacements, outlet and surge protector installations, and repairs.

Technicians from Fox Service Company are dispatched to customer locations for in-person visits, performing diagnostics, installations, and repairs on-site. The company schedules responsive appointments, often same-day or next-day, and provides customers with detailed explanations of procedures, options, and warranties at the time of service.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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