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Fonehouse Forest Gate
Fonehouse Forest Gate

Fonehouse Forest Gate Reviews Summary

Mobile Phone Shops | London

What do customers say about Fonehouse Forest Gate?

As of Jan 23, 2024, 244 customers have reviewed this business and rated it 4.9 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
January 23, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
244
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Fonehouse Forest Gate's customer reviews analysis

Analyzing the customer reviews for Fonehouse Forest Gate reveals a highly positive reputation, particularly for an individual named Mos. Reviewers consistently mention tailored, cost-effective deals and a deep understanding of customer needs. Mos' expertise in service provision and ability to help customers save money while getting better contract terms are frequently commended. The company's customer service approach, encompassing reliability, promptness, and a personalized touch, is appreciated. Cleanliness of the store and the ability to compare deals with different networks also contribute to the establishment's positive reputation. There appear to be no significant reported downsides, indicating a strong customer satisfaction trend with the overall experience at Fonehouse Forest Gate.

Positive Feedback

The positive facets of Fonehouse Forest Gate as evidenced by customer feedback are primarily centered around exceptional customer service, with particular accolades directed at a staff member named Mos. Customers have highlighted the tailored advice that takes into account individual usage and budgetary constraints, leading to high-value deals and cost savings. The additional benefits of receiving help with data transfers, obtaining free accessories, and the thorough assistance provided even after switching networks are seen as markers of exemplary service. The physical store's ambiance, described as clean and beautiful, adds to a welcoming customer experience. Staff knowledgeability and the efficient handling of upgrades further strengthen the company's positive image.

Concerns and Threads

While the provided customer reviews for Fonehouse Forest Gate overwhelmingly reflect positive experiences, there is a lack of negative feedback in the data set provided. The absence of critical reviews could indicate a consistent level of high-quality service; however, without negative comments, it is difficult to identify areas of potential improvement for the business. The data does not present any recurring issues, customer grievances, or dissatisfaction, thereby not offering a balance of perspectives for prospective customers. This skews the overall impression towards the positive, potentially overlooking any occasional or minor inconveniences that have not been reported in the given reviews.

Frequently asked questions about Fonehouse Forest Gate

Can I get a personalized deal that fits my usage and budget at Fonehouse Forest Gate?

Yes, based on customer reviews, staff at Fonehouse Forest Gate, particularly an employee named Mos, are known for providing highly personalized and budget-friendly deals that cater to individual needs and preferences.

Will I receive assistance with transferring data and setting up my new phone?

Absolutely, customers have reported receiving very prompt service, including data transfer assistance and the provision of free accessories with certain deals.

Is it worth visiting Fonehouse Forest Gate for mobile network advice and comparison?

Yes, customers have found value in visiting Fonehouse Forest Gate for advice, with staff like Mos providing comprehensive comparison charts to help customers understand potential savings across different networks and deals.

Recent customer reviews and testimonials for Fonehouse Forest Gate

Fonehouse Forest Gate
Salih Mohammed
5-Star
2 years ago
I am upgrading here since 1998. As always a great service from forest gate fonehouse. Speak to Mos, he knows his stuffs. This time Mos helped me to reduce the line rental and I got extra data for the same amount. Definitely recommended
Fonehouse Forest Gate
MUHAMMED MIAH
5-Star
a year ago
I like this store.Very decent staffs. Got a good deal on a phone contract.
Fonehouse Forest Gate
Joan Boyce
5-Star
2 years ago
I love the services of this store. Very reliable. Good work ethics. Simple but very helpful. Took 2 new lines out and very happy with the deal. Very highly recommended. Thanks to Mos and his assistant. X
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
244
reviews
Excellent
Good
Average
Fair
Poor

About Fonehouse Forest Gate

Mobile Phone Shops

Independent chain retailer of mobile phones & tablets, plus data plans from multiple providers.

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