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Flowers For Dreams
Flowers For Dreams

Flowers For Dreams Reviews Summary

Florists | Chicago, IL

What do customers say about Flowers For Dreams?

As of Apr 03, 2024, 371 customers have reviewed this business and rated it 4.3 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 3, 2024
Last updated
April 3, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
371
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Flowers For Dreams's customer reviews analysis

Flowers for Dreams generally garners a positive reputation from customers, particularly in the context of weddings and special events. Multiple reviews speak to professional and helpful staff members, who provided a high degree of customer service and responsiveness, most notably Casey, Jessica, and Kaylee. The company's aesthetic appeal is frequently praised, with emphasis on the flowers' beauty and their alignment with provided inspiration. Additionally, customers highlighted the presentation and longevity of the flowers, improved event ambiance, and an easy-to-navigate ordering system. Notably, the company's charitable donations upon purchase also contribute to its positive reputation. However, some customers reported dissatisfaction with flower quality and longevity post-delivery, citing wilted and drooping flowers shortly after receipt, which seems to mar the overall experience for those individuals.

Positive Feedback

Flowers for Dreams impresses a significant segment of its customer base with its quality of service, aesthetic excellence, and value for money, especially for momentous occasions. Many customers extol the company's staff for their professionalism, flexibility, and attentive customer support during the wedding planning process. The self-checkout option, visual representation of offerings online, and on-time delivery on the wedding day, are aspects particularly appreciated by clients. The flowers themselves are often described as stunning, fresh, and well-packaged, matching or surpassing the customers' vision. Moreover, the company's involvement in charitable endeavors with each purchase is a positive aspect that resonates well with customers, adding an altruistic dimension to the business model.

Concerns and Threads

Despite numerous positive reviews, Flowers for Dreams also encounters some criticism regarding product quality. Several customers have experienced dissatisfaction due to wilted flowers and significant deterioration within a day of delivery. This contrasts with the high expectations set by the generally positive feedback and the company's own value propositions. Issues with longevity and freshness of flowers, particularly in the cases where customers were eagerly anticipating their orders, have resulted in partial refunds but do not compensate for the disappointment. These negative experiences seem isolated but are notable, as they directly contradict the experiences of customers who report flowers lasting well beyond their event.

Frequently asked questions about Flowers For Dreams

What is Flowers for Dreams' specialty and how flexible are they with wedding budgets?

Flowers for Dreams specializes in floral arrangements for weddings and events, offering a customizable experience to align with each client's vision and budget. They have a reputation for working collaboratively with customers to develop their vision and accommodate budgetary constraints, often suggesting creative solutions like recommending table runners when full arrangements are out of budget.

Can customers rely on the online representation of the bouquet arrangements?

Customers generally find that the bouquets and centerpieces represented online are true to what is delivered, often noting that they appear even more beautiful in person. The online self-checkout option and style survey facilitate the process, with high accuracy between the online images and the final product.

What is Flowers for Dreams' policy on quality issues with delivered flowers?

The company seems committed to customer satisfaction, offering partial refunds in instances where flower quality does not meet expectations. However, some customers have reported a lack of resolution to quality concerns. It is advised that customers report any issues promptly to customer service for assistance.

Recent customer reviews and testimonials for Flowers For Dreams

Flowers For Dreams
Sarah Ritten
5-Star
3 days ago
Flowers for Dreams is beautiful, easy, and SO affordable! We used Flowers for Dreams’ self checkout option for our wedding flowers, and they were STUNNING! As someone who does not know flowers well, it was so helpful to see the bouquets and centerpieces online, and they looked even more beautiful in person! Casey and the whole Flowers for Dreams team was professional, helpful, and quick to respond to any and all of our questions. Our friends and family members complimented the flowers all night long, and they looked absolutely beautiful in photos! I would highly recommend Flowers for Dreams for all couples looking for stunning flowers at a price you can’t beat.
Flowers For Dreams
Hannah Lezak
5-Star
3 weeks ago
I worked with Flowers for Dreams for my wedding day and cannot say enough great things about them. From the moment I was put in contact with Jessica, she helped me every step of the way - From helping develop my vision, to making many adjustments to my proposal - She even recommended table runners (outside of their scope) when centerpieces weren't in my budget. They worked within my budget to make sure my day had special touches and felt unique to me and I couldn't be happier with how it all turned out! My husband even got me a bouquet from them for our first Valentine's Day married and it was the most special thing! Highly recommend working with them for your wedding or any special event!
Flowers For Dreams
Rachael Wozniak
5-Star
4 months ago
Working with Casey and the Flowers For Dreams team was a fantastic and seamless experience from our first phone call to the strike at the end of the night. Throughout the wedding planning process Casey was so helpful, informative, flexible, quick to respond and provided exceptional customer service. I truly enjoyed working with their team and I’m so grateful for all they did to ensure we had the flowers of our dreams (😉) at our wedding. When our bouquets were dropped off the morning of our wedding, I was in awe. They were flawless. They were the most perfect, fluffy roses I had ever seen in my life and I was beaming. I was amazed how perfect every single flower arrangement they created aligned with the inspiration photos I provided. I was beyond impressed. Each arrangement were gorgeous and elevated every single room to make it look so dreamy and better than I could have ever envisioned. Thank you Flowers For Dreams for your services and I would definitely recommend their company to anyone planning their wedding. [Photos from The Unfiltered Collective]
Read all reviews

About Flowers For Dreams

Florists
Locally crafted flowers for fair & honest prices. Every bouquet benefits an amazing local charity. Bouquet delivery, weddings, and events across Chicago and suburbs. Shipping across the Midwest.
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