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Flowerbug Floral Design Reviews

Rated 4.7 based on 142 Reviews

254 Woolton Rd, Childwall, Liverpool L16 8NE

Florists | Liverpool

Published on
July 14, 2024
Last updated
July 14, 2024

Reviews Summary

Flowerbug Florist Liverpool holds an overall strong reputation in terms of service and product quality. The reviews reflect a remarkable level of satisfaction with the speed of delivery, often exceeding expectations in delivery times. Customers appreciate the lasting beauty and elegance of the floral arrangements, highlighting the freshness and longevity of the flowers. The talent and personal engagement of staff, particularly that of an individual named Tom, repeatedly comes up as a positive influence on customer experience. Specific reference is made to this employee's helpfulness in turning ideas into special and memorable tributes during sensitive times such as funerals. However, there appears to be an isolated incident pertaining to unsatisfactory customer service associated with a misdelivery. This singular account details frustration over delivery location errors and perceived inadequate resolution, pointing to a possible area for improvement in communication and customer service response.
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What Customers Are Saying About Flowerbug Floral Design?

literally amazing service

so welcoming, chatty

absolutely delighted

lovely polite guy

most beautiful flowers

absolutely stunning arrangement

flowers and the other gifts were boss

she's really happy with the gift

proceeded expectation

customer services is shocking

Trustguide uses AI to extract key phrases from reviews about Flowerbug Floral Design and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Flowerbug Floral Design's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Flowerbug Floral Design Ratings

5

As of Based on 142 revies as of Jul 14, 2024

Flowerbug Floral Design Score

90%

As of Based on 142 revies as of Jul 14, 2024

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Customer Reviews

As of Jul 14, 2024, 142 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Flowerbug Floral Design's publicly available reviews View source

H Ford rated Flowerbug Floral Design 5 stars
3 months ago
Beautiful flowers and literally amazing service. Ordered online at 9.40, flowers delivered by 10.15. Remarkable. Recipient most pleased - blooms looked lovely on arrival but look like they'll last too. Perfect. Thank you.
Chelsea Douglas rated Flowerbug Floral Design 5 stars
a year ago
Amazing service from start to finish, we visited the shop with some ideas for a funeral package. Tom was so welcoming, chatty and had plenty of ideas to add to ours. He made the funeral for our grandma so special. We got so many compliments on the flowers from guests and the funeral company. I could not thank tom enough, he turned our ideas into something so beautiful and elegant! He is such a credit to the company and will definitely be using this company from now on. 3 weeks after and the flowers still have life in them! Thank you so so much❤️❤️
david allen rated Flowerbug Floral Design 5 stars
a year ago
Absolutely delighted with the flowers I ordered for Christmas! Tom and Sarah thank you for the attention to detail and the quality of the flowers! As always a happy customer

Frequently Asked Questions About Flowerbug Floral Design

How quickly can I expect Flowerbug Florist Liverpool to deliver my order?

Flowerbug Florist Liverpool is known for their fast delivery times, with customers reporting delivery as quick as within 35 minutes of ordering online. However, it’s advisable to contact the florist directly for confirmation on delivery times, especially for specific time-sensitive occasions.

Are the floral arrangements from Flowerbug Florist known to last long?

Yes, customers have frequently complimented the longevity of the flowers provided by Flowerbug Florist Liverpool, noting that arrangements remain vibrant and fresh for several weeks after purchase.

What if there is an issue with my delivery from Flowerbug Florist Liverpool?

Should you face any issues with your delivery, it's recommended to contact Flowerbug Florist Liverpool as soon as possible. Their customer service is often highlighted as helpful, although there has been mention of a negative experience. It's always best to address any concerns directly with the florist to ensure a resolution.

About Flowerbug Floral Design

Florists
Flowerbug are a multi award winning florist based in the leafy suburb of Childwall . We are consistently ranked in the top three florists in Liverpool. Proud to be the first florist in Liverpool to be accepted into the "Good Florist Guide" We aim to provide a truly bespoke service. Our reputation for providing amazing Wedding flowers has been built over 20 years and its something we are extremely proud of. Our highly experienced team can also create the perfect sympathy tribute or eye-catching corporate display. We have fresh deliveries every day direct from the Dutch flower houses as well as the finest seasonal flowers from British growers. Members of the British Florist Association.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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