Floor Direct Ltd. presents a juxtapose of experiences, generating a mixed reputation in the market. Reviews reveal that the company has demonstrated instances of high-quality workmanship, particularly in flooring installation, and has received commendation for their range of products and knowledgeable staff. Customers have particularly appreciated the responsive and accommodating nature of the service, reflecting a strong emphasis on customer satisfaction in scenarios where projects are well-suited to the company's capabilities. However, an undercurrent of dissatisfaction is evident in some feedback, critiquing the company's handling of larger and more complex jobs such as re-wiring and plumbing, as well as issues with customer service, including aggressive encounters and poor follow-up on inquiries and delivery commitments. While some customers herald the professionalism and timeliness of their services, these negative aspects could potentially overshadow their positive reputation if not addressed.
Floor Direct Reviews
Rated 4.6 based on 92 Reviews
208 Essex Rd, London N1 3AP
Flooring Contractors | London
