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Flint Bishop Reviews

Rated 2.5 based on 229 Reviews

2 Prospect Pl, Derby DE24 8HG

Estate Agents Derby

Published on
August 7, 2025
Last updated
August 7, 2025

Reviews Summary

Overall sentiment for Flint Bishop’s legal services is mixed, with clear divisions between highly satisfied and deeply dissatisfied customers. Reviewers consistently note excellent performance in property conveyancing, highlighting staff like Sara and Elliott for regular updates, prompt responses, and making transactions straightforward. However, several reviews raise serious concerns about professionalism, client communication, and delays, especially regarding compensation or debt recovery cases.

The most frequent positive theme is detailed and proactive client communication, particularly from specific staff members during home buying or conveyancing. Reviewers cite helpfulness, clarity, and efficient case progress. In contrast, negative feedback centers on administrative errors, lengthy delays, lack of follow-up, and unprofessional tone, especially when handling personal injury claims and debt collection. Multiple customers mention ignored emails, unresolved complaints, and frustration with inconsistent staffing.

Overall, Flint Bishop enjoys a strong reputation among those using conveyancing services, while significant client care and process issues appear in legal case management and debt recovery. In the UK legal sector, prospective clients should weigh reliable conveyancing experiences against negative accounts regarding support and transparency.
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What Customers Are Saying About Flint Bishop?

could not be faulted

they were amazing from start to finish

super helpful, made things really simple

very helpful and sorted out part of my problem

kept in the loop at all times

Trustguide extracts key phrases from reviews about Flint Bishop and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 30% of Flint Bishop's customers had a positive experience.

Positive
30%
Neutral
10%
Negative
60%

Flint Bishop Ratings

5

As of Based on 229 revies as of Aug 07, 2025

Flint Bishop Score

30%

As of Based on 229 revies as of Aug 07, 2025

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Customer Reviews

As of Aug 07, 2025, 229 customers have reviewed this business and rated it 2.5 Star out of 5. Trustguide conducted an in-depth analysis of Flint Bishop's publicly available reviews View source

Cheryl Tooth rated Flint Bishop 5 stars
3 months ago
I instructed Sara with my home purchase and the service I received could not be faulted. Sara updated me regularly and made the whole process easy and stress free for me. She answered all questions I had with detailed explanations. The purchase went through without any problems and at a faster speed than I expected which was great. It was always a pleasure to correspond with Sara and all the Flint Bishop employees over email and in person. Thank you.
Junaid Ali rated Flint Bishop 1 stars
a week ago
I recently had a deeply disappointing experience with Flint Bishop, specifically with a case manager named Ayesha. I found her approach to be unprofessional and lacking in basic courtesy. The conversation left me so distressed that I had to take the rest of the day off due to a spike in my blood pressure — something that has never happened before in response to a professional interaction. This isn’t the first time I’ve encountered issues with Flint Bishop’s handling of cases, which makes the situation even more concerning. I urge businesses to carefully reconsider using their services, as my experience has highlighted significant shortcomings in their client care and communication.
AX rated Flint Bishop 5 stars
a week ago
It’s a shame that these reviews are mainly from debt related issues as we have recently bought our first home using flint bishop and they were amazing from start to finish! Sara was super helpful, made things really simple and was always available and prompt if we needed something or had any questions. Would definitely recommend if you’re moving or buying your first home!

Frequently Asked Questions About Flint Bishop

Does Flint Bishop provide regular updates on conveyancing cases?

Yes, reviews mention that staff such as Sara and Elliott provide regular, informative updates throughout the home buying process, making it straightforward and clarifying any questions clients have.

Are there concerns about case delays or communication?

Some customers report significant delays, unanswered emails, and difficulties getting updates, particularly with personal injury and debt collection matters. Clients have raised these issues in complaints to relevant regulators.

Who typically handles client queries at Flint Bishop?

Client queries are handled by case managers, legal assistants, or solicitors assigned to specific matters. In positive cases, direct communication is provided by named staff, while others report difficulties reaching the appropriate contact.

About Flint Bishop

Estate Agents
Flint Bishop is a law firm providing legal services in areas such as property conveyancing, personal injury, and debt recovery. The company operates within the UK legal sector, serving individuals and businesses with matters related to property transactions, compensation claims, and collection processes.

The firm employs solicitors, case managers, and legal assistants who handle cases both via email and in-person contact. Client matters are managed through an internal workflow that involves regular updates, correspondence, and coordination with third parties. Staff are assigned to specific cases and often handle queries, document exchanges, and outcomes directly.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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