First Choice Energy Ltd Reviews

The overall sentiment in customer reviews for First Choice Energy is highly positive, with many clients citing seamless installation experiences and professional conduct. Several reviewers describe the installation process as immaculate, praising the company’s attention to detail from the initial phone call through to job completion. There is, however, one negative account citing punctuality and communication issues around sales appointments.

Common themes in the reviews include professionalism, prompt responses, and helpful staff—Steve and Aaron are mentioned by name multiple times for their friendliness and expertise. Customers frequently spotlight the speed of service, clear communication, and the ability to secure grants or financial support for boiler replacements. The company is recognized for going the extra mile, thorough site inspections, and maintaining cleanliness during and after the work.

Overall, First Choice Energy is regarded as a reliable and reputable provider of boiler and insulation services, particularly in Hemel Hempstead and surrounding regions. The consistent delivery on promises and high levels of client satisfaction establish strong local trust in the company’s operations.

First Choice Energy provides central heating and home insulation services, specializing in the installation of condensing boilers, loft insulation, cavity wall insulation removal, and damp inspections. Their core offering includes energy efficiency upgrades often delivered through in-person home visits and installations. The company also facilitates eligibility processing for government-backed energy grant schemes.

Operations are structured around initial phone consultations, property surveys, and thorough on-site evaluations. Installation and removal work is carried out by a team of trained fitters, with processes in place for client communication from booking to completion. The business emphasizes project planning, responsiveness to customer inquiries, and compliance with safety standards during installations.