Review analysis indicates that Fannin Flowers maintains a predominantly positive reputation, primarily driven by its 24/7 availability, diverse selection of flowers, and helpful service. Customers seem to appreciate the convenience and the ability to find flowers for various occasions, even during holidays. However, there are elements of customer dissatisfaction that primarily revolve around inconsistent pricing and customer service challenges. While some reviews praise the staff's friendliness and the affordability of the flowers, others point to issues such as long wait times, communication barriers, and a lack of staff knowledge as detractors from an otherwise favorable customer experience. The issue of flower quality at low price points represents a concern for some customers, although it appears as an isolated trend relative to the more recurrent themes of service and staff engagement.
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Love that they’re 24 hours
beautiful fresh flowers
Good quality flowers
felt welcomed there
always have the nicest staff
It might have been a language barrier
staff had no knowledge of nothing
they were moldy and rotten
