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Excell Blinds
Excell Blinds

Excell Blinds Reviews Summary

Blinds Shops | Liverpool

What do customers say about Excell Blinds?

As of Apr 09, 2024, 131 customers have reviewed this business and rated it 4.6 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 9, 2024
Last updated
April 9, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
131
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
Neutral
Negative
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Excell Blinds's customer reviews analysis

The overall company reputation of Excell Blinds, as gleaned from the provided customer reviews, is overwhelmingly positive. Customers unanimously praise the efficiency and professionalism of the service from the initial consultation to the final installation. The quality of both the products and the workmanship is repeatedly cited as exceptional. Recurring themes in the testimonials highlight the company's timely communication, courteous staff, and the care taken even in challenging fitting scenarios. Customer satisfaction appears to stem from both the end product and the customer service throughout the entire transaction process.

Positive Feedback

Excell Blinds is frequently commended for several key factors contributing positively to the customer experience. Their service is consistently described as excellent, which is underscored by personal anecdotes of professionalism, promptness, and efficiency. Installers, particularly Karl, Carl, and Tom, receive high acclaim for their friendly and expert handling of the installation process. The quality of the blinds and shutters is also mentioned as exceptional, with multiple reviewers pointing out the fine fit and aesthetic appeal of the final product, as well as the company's capability in addressing potential concerns upfront, ensuring a smooth installation process. Additionally, the proactive and helpful nature of customer support over the phone adds to the positive customer journey. Overall, Excell Blinds seems to have established a reputation for high-quality products, expert installation, and excellent customer service.

Concerns and Threads

While the customer feedback provided is overwhelmingly positive, there are no specific negative experiences or themes mentioned in the current set of reviews. Without reports of dissatisfaction or complaints, it is not possible to distill any negative aspects of customer feedback objectively. To maintain an unbiased perspective, it is vital to note the absence of critical reviews in the data set, which may not represent the entirety of customer experiences. Prospective customers may need to seek further information or reviews to get a balanced view on aspects where Excell Blinds may have room for improvement or instances where customer expectations were not met.

Frequently asked questions about Excell Blinds

How professional is the installation service offered by Excell Blinds?

Based on customer reviews, Excell Blinds' installation service is very professional. Installers are frequently praised for their efficiency, friendliness, and expertise during the fitting process.

Can Excell Blinds handle challenging installation environments, such as uneven walls or awkward windows?

Yes, customers report that Excell Blinds' fitters are adept at handling challenging installation scenarios, ensuring that products like blinds and shutters fit perfectly even with obstacles like uneven walls.

What is the quality of Excell Blinds' products?

Reviewers consistently rate the quality of Excell Blinds' products as exceptional, noting both the aesthetic appeal and the durability of the blinds and shutters.

Recent customer reviews and testimonials for Excell Blinds

Excell Blinds
Marie Makin
5-Star
2 months ago
Just had blinds fitted by Excell Blinds. Faultless from start to finish. The service was excellent, the fitting was impeccable and the quality of the blind is exceptional. I'm so pleased I chose Excell over all their competitors. You should do the same!! I wholeheartedly recommend them.
Excell Blinds
Sharon Roach
5-Star
5 months ago
I just had night and day blinds fitted and they look amazing!! Tom came out measured up, Karl came out to fit. Great guys, very quick, answered all my questions, efficient and professional. Even staff on the phone very helpful. I had concerns over my porcelain tiles and uneven walls, however, there was no need. I would 💯 recommend this company. See my photos, they speak for themselves! Well done Excell, fabulous job!!
Excell Blinds
Catherine Walmsley
5-Star
2 months ago
From the minute Carl came out to quote until Both Carl and Danny came and completed down to talking to the girls on the phone I can honestly say this company is Fantastic. If like me you are unsure you will NOT be disappointed. Had 2 large shutters fitted to the front of the house and blinds to the back 💯 happy with their professional service. Thanks Carl and Danny
Read all reviews

About Excell Blinds

Blinds Shops
When you are looking for new blinds or shutters, you want to ensure that you are getting a reliable service that is delivered at an affordable cost. We make the process effortless, working closely with you to ensure that all of your needs and requirements are met every time. Excell Blinds have helped many people find the blinds or shutters they're looking for, whether it's a domestic or a commercial setting, we have a wealth of experience to help you. 10-year guarantee on all of our British manufactured blinds. A wide range of styles to choose from (over a thousand fabrics). Experienced, professional local fitters.
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