Event Tickets Center Reviews

Overall, Event Tickets Center receives predominantly negative feedback from customers regarding its ticket sales services. Reviewers consistently note issues with receiving incorrect tickets, being charged without proper authorization, and unsatisfactory customer service interactions. There are repeated claims that company policies and refund procedures are unclear, and several customers suggest concerns about deceptive or evasive business practices. While criticism dominates, there is one instance reflecting a positive resolution after a refund was issued, along with a smooth search and booking process noted by another reviewer.

Common feedback includes frustration with non-transparent pricing, unexpected fees, and significant difficulties in obtaining a refund or even contacting support efficiently. Several reviews indicate that tickets were not provided on time or that communication about ticket delivery was lacking, creating anxiety around event attendance. Most negative experiences center around payment disputes and the perceived inflexibility of the 'all sales final' policy, overshadowing otherwise straightforward aspects of the service.

In summary, Event Tickets Center is perceived as an unreliable option for online ticket purchasing, especially among customers in regions such as Georgia and Florida where local regulations were referenced. Complaints about billing, non-delivery, and unclear policies are common, leading to widespread customer dissatisfaction and distrust of the company’s online ticket sales platform.

Event Tickets Center operates as an online marketplace facilitating the sale of tickets for concerts, sports events, and entertainment venues. The company acts as an intermediary, allowing customers to search for, select, and purchase event tickets through its website, often partnering with primary or third-party resellers.

Its processes involve displaying available seating options, processing payments, and distributing electronic or physical tickets to purchasers. Event Tickets Center implements a strict sales policy, typically communicating order details via email and handling customer service primarily through digital channels such as chat or email support.