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Enterprise Car Sales Reviews

Rated 4.7 based on 292 Reviews

11180 Lucerne Ave, Los Angeles, CA 90230, United States

Car Dealerships | Los Angeles, CA

Published on
March 14, 2024
Last updated
March 14, 2024

Reviews Summary

Enterprise Car Sales exhibits a robust reputation based on the examined reviews. Customers routinely highlight the exceptional customer service, with sales staff described as pleasant, attentive, and not pushy. Consistent mentions of salespersons like Marcelo, Karl, and Yas, who were commended for their professionalism and dedication, suggest that the company has succeeded in fostering a culture of customer-centricity. Clients appreciate the ample time given to inspect and test drive vehicles, as well as the provision of Carfax reports and photos pre-visit. Also receiving praise are the overall transparency in pricing and the perceived fairness in both the cost of vehicles and trade-in deals. The recurring theme of 'exceptional service' and satisfaction is pervasive and conveys a positive overall customer experience. However, it is worth noting that this analysis is limited to the positive remarks found within these reviews, and a broader range of data could provide a more balanced appraisal.
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What Customers Are Saying About Enterprise Car Sales?

Trustguide uses AI to extract key phrases from reviews about Enterprise Car Sales and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Enterprise Car Sales's customers had a positive experience.

Positive
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Enterprise Car Sales Ratings

5

As of Based on 292 revies as of Mar 14, 2024

Enterprise Car Sales Score

As of Based on 292 revies as of Mar 14, 2024

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Customer Reviews

As of Mar 14, 2024, 292 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Enterprise Car Sales's publicly available reviews View source

JL rated Enterprise Car Sales 5 stars
a week ago
My first experience purchasing a used car was from Enterprise Car Sales. The manager and sales person were both pleasant, attentive, and carefully answered my questions. The test drive was genuinely fun because I could spend as much time as wanted inspecting and testing the car. The free inspection, Carfax report, and photos to view before arriving to the location were reassuring and helpful. In the end, I got precisely the car I wanted with surprisingly low mileage, in excellent condition, and for a lower (but still fair) cost than I would have thought possible.
Sabrina N rated Enterprise Car Sales 5 stars
2 months ago
I recently had the pleasure of purchasing my second car from Enterprise Car Sales! Having previously bought a car from them in 2015 and being thoroughly impressed, I knew I had to return when it was time for an upgrade. Marcelo, the manager went above and beyond to ensure I received the best possible deal for my trade-in, demonstrating his commitment to customer satisfaction. His dedication to finding the right pricing made the entire process smooth and stress-free. Karl, another standout professional at Enterprise Car Sales, assisted me in finding the perfect car that met all my needs. His expertise and friendly demeanor made the car selection process enjoyable, and I'm incredibly pleased with my new purchase. In my humble opinion, Enterprise Car Sales is the best place to purchase a car. The outstanding customer service, transparent pricing, and a wide selection of quality vehicles set them apart from the rest. I wholeheartedly recommend Enterprise Car Sales to friends and family. Their team, led by individuals like Marcelo and Karl, truly go the extra mile to ensure customers are satisfied and drive away in a car that's perfect for them. Thank you, Enterprise Car Sales, for once again providing an exceptional car-buying experience!
ThrashTillDeath Fire rated Enterprise Car Sales 5 stars
2 months ago
Professional environment.With great sales guys. They were able to help me find a nice car at an affordable price. And with the right Insurance that I needed. It feels great, to drive a brand new car!

Frequently Asked Questions About Enterprise Car Sales

Can I take an extended test drive to thoroughly inspect the car?

Yes, Enterprise Car Sales allows ample time for customers to inspect and test drive the vehicle to ensure satisfaction before purchase.

Does Enterprise Car Sales provide vehicle history reports for its used cars?

Yes, Enterprise Car Sales provides free inspections and Carfax reports to help you understand your potential vehicle's history and condition.

Is the pricing at Enterprise Car Sales transparent and fair, particularly for trade-ins?

Reviews highlight that customers generally find the pricing at Enterprise Car Sales to be transparent and fair, including the valuation of trade-ins.

About Enterprise Car Sales

Car Dealerships
Enterprise Car Sales in Los Angeles makes buying your next used car easy. Search our inventory of cars, trucks, vans and SUVs with today’s top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options – all from the comfort of your home. Visit our website or call your local dealership to learn more.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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