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cartime Reviews

Rated 4 based on 2221 Reviews

Bell Ln, Bury BL9 6HH

Car Dealerships Bury

Published on
August 15, 2025
Last updated
August 15, 2025

Reviews Summary

Overall sentiment for Cartime, a used car dealership, is predominantly positive, with one strongly negative outlier. Most reviewers consistently note efficient service, supportive staff, and a straightforward car-buying process. The only major complaint concerns a problematic car purchase and subsequent issues with returns and communication, pointing to inconsistent handling of customer problems.

Frequent themes include staff members being named for their professionalism, honesty, and willingness to go above and beyond—names like Mo, Hassan, Noel, Paul, Grant, and Ahmed are specifically mentioned for positive contributions. Customers across Bury describe the process as fast, transparent, and accommodating, with smooth vehicle handovers, transparent finance handling, and visible attention to after-sales and service support. Several mention seamless scheduling and long warranties, reinforcing operational trust.

Cartime’s reputation in Bury is built on a track record of helpful, personable staff and reliable, well-organized service. Issue resolution appears strong for most customers, and many are willing to return or make recommendations. While an isolated negative incident is noted, the balance of reviews positions Cartime as a reputable used car dealer in the region.
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What Customers Are Saying About cartime?

buying the car easy and fast

so welcoming

super helpful in my recent purchase

everything around in 24 hours

the whole process was straightforward

very happy with the experience

staff went above and beyond

handled everything brilliantly

made the whole process smooth

best price for my used car

Trustguide extracts key phrases from reviews about cartime and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of cartime's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

cartime Ratings

5

As of Based on 2221 revies as of Aug 15, 2025

cartime Score

90%

As of Based on 2221 revies as of Aug 15, 2025

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Customer Reviews

As of Aug 15, 2025, 2221 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of cartime's publicly available reviews View source

Kevin Haslam rated cartime 1 stars
2 weeks ago
The worst, most stressful sales experience of my entire life and not just cars!! I returned a car the day after purchasing it after finding it to have body and chassis misalignment and given the professional opinion that the car had been involved in a collision. (Pictures attached) All of a sudden the staff became difficult and extremely unhelpful. I had paid a £3000 deposit which took over 3 weeks to get back after many phone calls and emails. The manager we dealt with was very patronising making comments such as I would have spotted the problem (even though none of the staff had spotted the problem during the “62 point check” they had apparently carried out as they proudly advertise. Whilst still trying to get my deposit back nearly 3 weeks later he also said “we’re a multi million pound company we don’t need to keep your 3 grand”. They put the car back up for sale before my deposit had been refunded and whilst it was still under finance in my name. I could go on……… I’ve never seen such a difference in the attitude of any company after the return of the car compared to when they are trying to get the sale. I would rather buy a bus pass than purchase a vehicle from this dealership ever again !!
Mike Cleary rated cartime 5 stars
Edited 3 weeks ago
Great experience, staff made buying the car easy and fast. Offered best price for my used car, low finance rate and even fuelled it for me. They do what they say on the tin. Car buying never felt so good. Thanks
Emily Read rated cartime 5 stars
Edited 3 weeks ago
Called in at bury car time about 7 o’clock last night met by Mo who was lovely and nothing was too much trouble even tho it was late . Hassan did the finance and there was no messing about and was so professional and polite . We picked the car up the following day and I can honestly say everyone in the showroom was so welcoming . Grant was also great in the showroom and so polite and brought us extra chairs. Thank you so much to everyone and will always recommend to friends and family!

Frequently Asked Questions About cartime

How do Cartime staff support customers through the buying process?

Cartime staff members are frequently described as helpful, professional, and attentive. They guide customers through car selection, test drives, and financing options, often accommodating special requests and providing clear, step-by-step assistance throughout the purchase.

Does Cartime offer after-sales support and servicing?

Yes, Cartime provides routine vehicle servicing, repair work, and keeps customers informed about progress. Reviewers mention that service staff like Ahmed ensure repairs are addressed and maintain clear communication until all issues are resolved.

Are vehicles at Cartime sold with service history and warranties?

Based on reviews, vehicles are sold fully serviced and include long-term warranties. Customers report that all servicing has been completed prior to collection, and warranty coverage is standard with purchases.

About cartime

Car Dealerships
Cartime is a used car dealership operating within the automotive retail industry. The company focuses on selling pre-owned vehicles, including a range of makes and models, to customers through an in-person showroom environment. Additional services such as car financing, warranties, and routine vehicle servicing are also provided onsite.

Cartime’s operations involve customer appointments for vehicle viewings and test drives, with staff facilitating finance options and paperwork processing. The company’s workflow supports trade-in evaluations and vehicle handovers, as well as after-sales repair and maintenance. Clear communication and step-by-step process guidance are emphasized throughout the sales and servicing experience.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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