
Empire Nissan Of Bay Ridge Reviews
Rated 4.2 based on 4020 Reviews
Car Dealerships in New York
6501 5th Ave, Brooklyn, NY 11220, United States
Published on
January 18, 2024
Last updated
July 10, 2025
The customer feedback for Empire Nissan of Bay Ridge displays a robust pattern of satisfaction with the sales representatives and the quality of customer service received. Multiple reviews highlight experiences with individual staff members such as Sasha, Wing, Tyler, Shaun Hassan, Tommy, and Katherine who have been consistently praised for their professionalism, patience, and ability to secure beneficial deals for clients. Customers suggest that these employees go above and beyond in ensuring that the car buying experience is comfortable, efficient, and tailored to the customer's specific needs — including assistance with car registrations, insurance, and financing. The finance managers, like Mike, are recognized for their transparency and explanation of financial details. Customers have expressed a high level of contentment with the treatment they've received, the smoothness of the transaction process, and are inclined to return for future business as well as recommend their services to others.
Yes, personalized assistance is a recurring theme in customer feedback. Sales representatives are praised for their attentiveness to the individual needs of customers.
Customers have reported a high level of transparency in pricing and fees. Finance managers, like Mike, are recognized for clearly explaining financial details without hidden fees.
Several staff members are frequently mentioned for their excellent service, including Sasha, Wing, Tyler, Shaun Hassan, Tommy, and Katherine. Customers have highly recommended working with these individuals for their professionalism and helpfulness.
If you're looking for reliable, prompt, and professional customer service, then Empire Nissan of Bay Ridge is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated!