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Empire Nissan Of Bay Ridge Reviews

Rated 4.2 based on 4020 Reviews

6501 5th Ave, Brooklyn, NY 11220, United States

Car Dealerships | New York, NY

Published on
January 18, 2024
Last updated
March 13, 2024

Reviews Summary

The customer feedback for Empire Nissan of Bay Ridge displays a robust pattern of satisfaction with the sales representatives and the quality of customer service received. Multiple reviews highlight experiences with individual staff members such as Sasha, Wing, Tyler, Shaun Hassan, Tommy, and Katherine who have been consistently praised for their professionalism, patience, and ability to secure beneficial deals for clients. Customers suggest that these employees go above and beyond in ensuring that the car buying experience is comfortable, efficient, and tailored to the customer's specific needs — including assistance with car registrations, insurance, and financing. The finance managers, like Mike, are recognized for their transparency and explanation of financial details. Customers have expressed a high level of contentment with the treatment they've received, the smoothness of the transaction process, and are inclined to return for future business as well as recommend their services to others.

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What Customers Are Saying About Empire Nissan Of Bay Ridge?

Trustguide uses AI to extract key phrases from reviews about Empire Nissan Of Bay Ridge and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Empire Nissan Of Bay Ridge's customers had a positive experience.

Positive
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Empire Nissan Of Bay Ridge Ratings

5

As of Based on 4020 revies as of Jan 18, 2024

Empire Nissan Of Bay Ridge Score

As of Based on 4020 revies as of Jan 18, 2024

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Customer Reviews

As of Mar 13, 2024, 4020 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Empire Nissan Of Bay Ridge's publicly available reviews View source

New Jersey rated Empire Nissan Of Bay Ridge 5 stars
a month ago
Just wanted to say what great service I received from Sasha at Empire Nissan. This is my second car I got from Sasha and just like last time the experience was great. He got me the best deal possible. I always recommend Sasha to all my family and friends. You want the best deal, go see him. Love my new Ariya and will definitely go back to see Sasha when I'm ready for my new car.
Jonathan rated Empire Nissan Of Bay Ridge 5 stars
4 months ago
I am very happy with the customer service and the way and my family and I were treated. Wing was very helpful, generous, and lots of patience. Helped us out with all car registrations, insurance. The process was quick and smooth. Finance manager was amazing too. Give us a great finance plan for our car. Overall very happy with the treatment. Definitely looking forward to do business again. My family loves the car!!!!
Kristina Bob rated Empire Nissan Of Bay Ridge 5 stars
4 months ago
Tyler was amazing, after spending the day getting prices at different dealerships, he was able to work out a deal that made worked for us. He treated us with respect and care and we felt comfortable through the whole experience. We will return to work with Tyler again and highly recommend that you ask for him if you need a new car.

Frequently Asked Questions About Empire Nissan Of Bay Ridge

Can I expect to receive personalized assistance when purchasing a vehicle at Empire Nissan of Bay Ridge?

Yes, personalized assistance is a recurring theme in customer feedback. Sales representatives are praised for their attentiveness to the individual needs of customers.

How transparent is Empire Nissan of Bay Ridge with pricing and fees?

Customers have reported a high level of transparency in pricing and fees. Finance managers, like Mike, are recognized for clearly explaining financial details without hidden fees.

Are there any particular sales representatives at Empire Nissan of Bay Ridge that come highly recommended?

Several staff members are frequently mentioned for their excellent service, including Sasha, Wing, Tyler, Shaun Hassan, Tommy, and Katherine. Customers have highly recommended working with these individuals for their professionalism and helpfulness.

About Empire Nissan Of Bay Ridge

Car Dealerships

If you're looking for reliable, prompt, and professional customer service, then Empire Nissan of Bay Ridge is the place you need to be. We have an exceptional customer care team and a great team of sales consultants to make sure you are treated right, the way you want to be treated!

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.