Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.
Paul Rigby Volvo logo

Paul Rigby Limited Reviews

Rated 4.5 based on 735 Reviews

Chester Rd, Erdington, Birmingham B24 0QY

Car Dealerships | Birmingham

Published on
July 16, 2024
Last updated
July 16, 2024

Reviews Summary

The overall company reputation of Paul Rigby Volvo is robustly positive, informed by consistent customer testimonials heralding exceptional service, meticulous attention to customer needs, and professional integrity. Personalized attention from staff members such as Qash, Max, Dan, Ellie, Emran, Ismail, and notably Damien Hannigan, anchors the customer experience. The team's genuine desire to address customer concerns and ensure satisfaction with product fit appears to resonate, resulting in a sense of trust and gratitude among clients. Customer feedback highlights the impeccable delivery of customer care within the dealership which starkly contrasts with a single mention of disappointment towards Volvo Customer Care UK. Recurring themes include the facilitation of smooth transition to electric vehicles, thorough articulation of product information, and consistent follow-up and transparency throughout the purchase or leasing process. This attention to detail appears to contribute to the creation of positive and memorable purchasing experiences, reinforcing loyalty and advocacy towards the subsidiary.
Read more

What Customers Are Saying About Paul Rigby Limited?

amazing customer service

fully engaging experience

wonderful experience

incredibly smooth and straightforward

exceptional service

ABSOLUTELY GREAT Service

Friendly & helpful service

very professional and really helpful

very smooth from start to finish

Trustguide uses AI to extract key phrases from reviews about Paul Rigby Limited and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Paul Rigby Limited's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Paul Rigby Limited Ratings

5

As of Based on 735 revies as of Jul 16, 2024

Paul Rigby Limited Score

100%

As of Based on 735 revies as of Jul 16, 2024

Got a busrning question about Paul Rigby Limited?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 16, 2024, 735 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Paul Rigby Limited's publicly available reviews View source

Dawn Mulhall rated Paul Rigby Limited 5 stars
4 months ago
Thank you Qash, Max and Dan for your amazing customer service and genuine desire to help customer's. You not only listen to the customers concerns but take time to make sure that to every last detail the customers requirement is met in their new car which has blown me away! Thank you for restoring my faith in nature and in Volvo as a product.  I really enjoyed my drive home in my new car! Thats all down to you making it happen! I still cannot believe the response from Volvo Customer Care UK - definitely not Customer Care! as they obviously don't care about how their customers feel and keeping their good reputation alive! If it was not for your constant help and support with getting the problem resolved I would have never bought a Volvo again! Thank you again from one very happy customer and I'm sure you will as a team be the flag ship dealership for Volvo for many years to come.
Janice Nelson rated Paul Rigby Limited 5 stars
a month ago
I booked to have a test drive of the Volvo C40. My appointment was flexible. Ellie was my advisor who went through everything thoroughly before we started. I was reassured and able to enjoy the driving experience. An amazing and fully engaging experience from an individual exceptional professional individual who represented Volvo very well. From all my visits and my test drive, I will definitely order this car. Please check out this dealership. Great representatives ☺️
Gwen Tapfumaneyi rated Paul Rigby Limited 5 stars
a month ago
I recently purchased a Volvo from Damien, and I cannot express enough how wonderful the experience was. From the moment we first spoke, Damien was professional, knowledgeable, and genuinely passionate about helping me find the perfect car. He took the time to understand my needs and preferences, and he guided me through the process with utmost patience and care. What truly stood out was Damien’s integrity and commitment to his word. Every promise he made was kept, and every detail he provided was accurate. There were no surprises or hidden details; just honest and transparent service. The car I drove home was exactly what I envisioned, and it exceeded my expectations in every way. Damien’s dedication to customer satisfaction is unparalleled. He made what can often be a stressful process incredibly smooth and enjoyable. If you’re in the market for a car, I highly recommend seeking out Damien at Volvo. He turned a routine transaction into a memorable experience, and I couldn’t be happier with my purchase. Thank you, Damien, for your outstanding service and for helping me find a beautiful car that I absolutely love. 🥂🥂

Frequently Asked Questions About Paul Rigby Limited

Can I expect personalized assistance when purchasing a vehicle from Paul Rigby Volvo?

Yes, reviewers consistently note that the staff at Paul Rigby Volvo, including highly-mentioned employees like Damien Hannigan, are known for offering personalized service and detailed assistance throughout the car purchasing process.

Are the sales representatives at Paul Rigby Volvo knowledgeable and trustworthy?

According to customer feedback, the sales representatives, particularly Damien, are praised for their integrity, product knowledge, and dedication to delivering honest and transparent service, which suggests a high degree of trustworthiness.

About Paul Rigby Limited

Car Dealerships
Welcome to Paul Rigby Volvo Birmingham, we are an independent and family-run business, our team is committed to providing you and your Volvo with outstanding service.
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.