Elegance Hair And Beauty Salon Reviews
Rated 4.6 based on 303 Reviews
Beauty Salons in Edinburgh
Franks & Benny's, Adjacent to, Newcraighall Rd, Edinburgh EH15 3RD
Published on
February 26, 2024
Last updated
July 10, 2025
The overall reputation of Elegance Hair and Beauty Salon is largely positive but not without some negative critiques that could affect customer perception. A recurring theme in the given customer feedback is the professionalism and amiability of the staff, specifically naming technicians like Sanjana, Sania, and Samika as knowledgeable, skilled, and friendly. Clients have praised the quality of treatments such as BIAB extensions, manicures, eyebrow threading, lash lifts, and tints. However, the salon does face criticism related to the durability and quality of some nail services offered. Complaints regarding long wait times, poor communication from the salon's head office, and dissatisfaction with the products' longevity have been reported. The analysis of customer feedback suggests that while the salon excels in customer service and has a base of loyal repeat customers, issues with appointment scheduling, nail service execution, and follow-up on service recovery could tarnish its reputation if not addressed.
Elegance Hair and Beauty Salon offers a range of nail services including BIAB extensions, acrylic extensions, manicures, and simple nail designs such as French tips. However, customers should note that more advanced designs may be limited and additional charges may apply for some styles.
According to reviews, the salon has offered to remove and replace unsatisfactory nail sets and has a willingness to repair damages. Yet, some customers have reported a lack of follow-up on complaints. Therefore, it is advisable to communicate clearly with the salon about any issues and get a clear understanding of their resolution policies.
Elegance Hair and Beauty Salon does accept walk-in appointments; however, customers have experienced long wait times even when having a booked appointment. It is recommended to schedule in advance and confirm the appointment close to the date to potentially minimize waiting.
Brows : Threading , Tinting, Waxing , Henna Brows, Brow Lamination.Lashes : semipermanent eyelash extensions, Russian lashes, Lash Lift.Nails : Manicure , Pedicure , Luxury Manicure and Pedicure , Callus Peel, Gel polish, BIAB Polish , Acrylic nail extensions, Gel nail extensions, japanese manicureWaxing : Ladies Face , Neck , Underarm, Hands, stomach , Back, Bikini , Feet, Hollywood Waxing , Brazilian WaxingFacial : Ladies Basic and Advanced FacialMassages : Ladies Body massage, Head massageHairdressing: Ladies Hair cuts , Wash and blow dry, Hair ups , Ghd Hair curlsMake up : Party Make up & Bridal Make upLaser hair Removal : Ladies Face , Neck , Underarm, Hands, stomach , Back, Bikini , Feet
