Ee Edinburgh Reviews

How does EE handle busy in-store times and customer wait periods?

Based on customer experiences, EE staff such as Ben and Uzi have been commended for handling busy periods with patience and attentiveness. However, there are instances where customers have experienced longer wait times and a lack of acknowledgment. It is advisable for customers to prepare for potential waits during peak times or inquire about the best times to visit for quicker service.

Can I rely on EE for timely parcel collection and consistent store hours?

Customer experiences suggest that there may be occasional inconsistencies with store closing times and service availability. It's recommended to check the specific store's hours and potentially confirm the availability of services, such as parcel collection, in advance to avoid inconvenience.

Are EE staff members able to assist customers who are not tech-savvy?

Yes, there are positive reports about EE staff, particularly mentions of Ben, who have successfully aided customers who are less familiar with technology by providing clear explanations and personalized service. Customers with concerns about tech-savviness should inform the staff to receive the appropriate assistance.