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Edinburgh Removals Reviews

Rated 4.8 based on 227 Reviews

60 N Gyle Loan, Edinburgh EH12 8LD

Removal Companies | Edinburgh

Published on
April 15, 2024
Last updated
April 15, 2024

Reviews Summary

Edinburgh Removals appears to have a robust reputation, as evidenced by the preponderance of favorable reviews highlighting the company's efficiency, professionalism, and customer service. Customers consistently note the punctuality, attentiveness, and care with which the team handles belongings. The feedback indicates a reliable and stress-free moving experience, with a team that is often commended for its good humor and ability to work well under challenging circumstances, such as broken elevators or excessive stairs. However, there is an indication of communication issues post-service, particularly with the company's responsiveness to queries about pricing adjustments and dealing with incidents, such as misplaced or damaged items. These concerns, while less frequent than the positive commentary, are significant enough to merit attention as they suggest room for improvement in customer follow-up and dispute resolution processes.
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What Customers Are Saying About Edinburgh Removals?

Trustguide uses AI to extract key phrases from reviews about Edinburgh Removals and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Edinburgh Removals's customers had a positive experience.

Positive
Neutral
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Edinburgh Removals Ratings

5

As of Based on 227 revies as of Apr 15, 2024

Edinburgh Removals Score

As of Based on 227 revies as of Apr 15, 2024

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Customer Reviews

As of Apr 15, 2024, 227 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Edinburgh Removals's publicly available reviews View source

Camilla May rated Edinburgh Removals 5 stars
a year ago
Michael and the crew were excellent. It was a real relief to have them help support us with our moving process. Our move was delayed by several hours and having the team keeping our belongings safe was really reassuring. They were also in good humour despite moving our stuff down 3 flights of stairs. Thank you team, we really appreciate it and will highly recommend you.
Alistair Campbell rated Edinburgh Removals 5 stars
4 months ago
I recently used Edinburgh Removals for my move, and I couldn't be happier with their service. The team was punctual, efficient, and handled my belongings with care. The entire process was smooth, and their rates were reasonable. Highly recommended for a stress-free moving experience.
Chuck D rated Edinburgh Removals 5 stars
4 months ago
Adam and his team did a great job moving us. They were friendly, efficient, and professional. Highly recommend for a stress-free move!

Frequently Asked Questions About Edinburgh Removals

How does Edinburgh Removals handle delicate or valuable items during a move?

Based on customer reviews, Edinburgh Removals is known to handle belongings with great care. The moving team is described as efficient and professional, employing due diligence in packing and moving items. However, in the rare event of damage, the resolution process may not always meet customer expectations.

Can I expect the moving team from Edinburgh Removals to be punctual?

Customer feedback consistently notes the punctuality of the Edinburgh Removals team. The movers are often praised for arriving early and completing the moving process within commendable timeframes.

Are there any hidden costs with Edinburgh Removals?

Customers have reported clear and competitive pricing from Edinburgh Removals initially. Nonetheless, there have been concerns regarding post-move charges and a lack of communication regarding adjustments to the final invoice. It is recommended to clarify all costs and potential changes with the company beforehand.

About Edinburgh Removals

Removal Companies
Edinburgh Removals are a trusted, local removal company based in Edinburgh, Scotland. Our services include local removals Edinburgh and long-distance house removals across the UK, office removals, secure storage units, packing, house clearance and furniture assembly.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.