Edinburgh Removals appears to have a robust reputation, as evidenced by the preponderance of favorable reviews highlighting the company's efficiency, professionalism, and customer service. Customers consistently note the punctuality, attentiveness, and care with which the team handles belongings. The feedback indicates a reliable and stress-free moving experience, with a team that is often commended for its good humor and ability to work well under challenging circumstances, such as broken elevators or excessive stairs. However, there is an indication of communication issues post-service, particularly with the company's responsiveness to queries about pricing adjustments and dealing with incidents, such as misplaced or damaged items. These concerns, while less frequent than the positive commentary, are significant enough to merit attention as they suggest room for improvement in customer follow-up and dispute resolution processes.
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