The most consistent positive themes include value for money, the quality and cleanliness of the vehicles, and a quick and straightforward rental and return process. Customers regularly appreciate the accommodating staff, with specific mentions of employees like Jaime and Gabriel. Several reviewers emphasize the importance of bringing proper insurance documentation to avoid extra charges, and many describe shuttle services as generally reliable, despite occasional delays or overcrowding.
Based on consolidated feedback, Economy Rent-a-Car Orlando Airport holds a strong local reputation for affordability and customer service, especially for frequent travelers to Orlando. Still, non-airport pickup, inflexible late staffing, and potentially unclear policies may cause frustration for those expecting an on-site, seamless experience. Overall, in the Orlando area, the company is regarded as a reliable value option if customers prepare accordingly.