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Eargo Reviews

Rated 4.8 based on 171 Reviews

Mountain View 94043 US

Online Stores | GB

Published on
January 18, 2024
Last updated
March 13, 2024

Reviews Summary

The collected customer reviews present Eargo as a reputable company with a predominantly positive overall customer experience, specifically concerning its Eargo 6 and 7 hearing aid models. Customers commend the company for its almost seamless integration of technology and convenience, noting the adaptability and customizability of the hearing aids through a smartphone app, which allows personalized settings for different auditory environments. The aids' invisibility and non-interference with other accessories like glasses are highlighted, enhancing their daily usability. Customer service receives notable praise, characterized as exceptional and attentive, with an emphasis on comprehensive support, including follow-up and consultation with audiologists. The company's return policy is also mentioned as favorable, adding a layer of consumer confidence. Nonetheless, while positive experiences dominate the feedback, it remains essential to consider a broader range of reviews for a fully balanced assessment, as the provided reviews lack any significant negative perspectives.

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What Customers Are Saying About Eargo?

Trustguide uses AI to extract key phrases from reviews about Eargo and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Eargo's customers had a positive experience.

Positive
Neutral
Negative

Eargo Ratings

5

As of Based on 171 revies as of Jan 18, 2024

Eargo Score

As of Based on 171 revies as of Jan 18, 2024

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Customer Reviews

As of Mar 13, 2024, 171 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Eargo's publicly available reviews View source

Jeffrey Bass rated Eargo 5 stars
2024-01-17 16:20:25 +00:00
I have been wearing hearing aids for 8 years and these are the first ones I like to wear daily. I have the Eargo 6 and they are a true hearing aid with adjustablility that rivals one from an audiologist at 1/2 to 1/3 the cost. Online & phone support saves trips to an office. They are comfortable and versatile to adapt to different environments.
Duayne B rated Eargo 5 stars
2024-01-12 15:41:55 +00:00
I started using the Eargo 7 devices on May 4, 2023. As of now (1/12/24) I can say that the Eargo 7's have dramatically helped my hearing loss. My left ear was worse than my right, however with the Eargo, Smart Phone app, I was able to program each ear separately. I was also able to adjust volume and tone so I wasn't always getting that annoying feedback and squeal. After 8 months of use, I'm still convinced this was a solid choice for me.
Michael rated Eargo 5 stars
2024-01-12 15:41:55 +00:00
The Eargo 7 is an amazing and virtually invisible hearing aid. I have used this product for over a year and am extremely satisfied. If you are experiencing hearing loss, I would highly recommend it. The return policy is very generous and you have no risk if things don't work out. Good luck! Dr. Mike

Frequently Asked Questions About Eargo

How customizable are Eargo hearing aids for different hearing environments?

Eargo hearing aids are highly customizable, offering users the ability to adjust the volume and sound settings for each ear separately through a smartphone app. This makes them adaptable to various auditory environments, from quiet settings to noisy places like restaurants.

What type of support and services does Eargo provide to its customers?

Eargo is known for its exceptional customer service, with comprehensive support that includes an accessible follow-up program, consultations with audiologists, and assistance in adjusting and maintaining hearing aids for optimal performance.

What is Eargo's return policy, and how does it add to consumer confidence?

Eargo offers a generous return policy with a 45-day trial period. This policy allows customers to test the hearing aids and ensure satisfactory performance, providing reassurance and reducing the risk associated with the purchase.

About Eargo

Online Stores
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.