Overall, customer sentiment toward Dumbo Moving is highly positive, with reviewers frequently highlighting professionalism, efficiency, and attention to detail provided by staff members. Customers commonly praise individual crews—often mentioning team members by name—for their courtesy, prompt arrivals, and resourcefulness in handling difficult moving situations. While nearly all reviewers describe smooth processes, helpful communication, and a sense of reassurance during stressful moves, one review details significant dissatisfaction with damages and inadequate compensation, providing a counterpoint to the prevailing positive feedback.
Common themes include promptness, careful handling of belongings, and dedication to customer satisfaction, especially during long-distance and complex moves. Customers across the New York City area and beyond repeatedly mention careful packing, timely arrivals, and the ability to resolve logistical challenges. Individual team members, such as Steven, Stefan, Leo, and Trevor, are recognized for their above-and-beyond efforts and transparent communication throughout the moving process.
Based on the available reviews, Dumbo Moving enjoys a strong reputation in the NYC region for reliable, professional service and a customer-focused approach. Positive mentions of repeat business and referrals indicate trust and consistency, though potential clients should note isolated complaints regarding pre-move communication or handling of claims. Overall, Dumbo Moving is regarded as a dependable choice for both local and long-distance moves in New York.
Common themes include promptness, careful handling of belongings, and dedication to customer satisfaction, especially during long-distance and complex moves. Customers across the New York City area and beyond repeatedly mention careful packing, timely arrivals, and the ability to resolve logistical challenges. Individual team members, such as Steven, Stefan, Leo, and Trevor, are recognized for their above-and-beyond efforts and transparent communication throughout the moving process.
Based on the available reviews, Dumbo Moving enjoys a strong reputation in the NYC region for reliable, professional service and a customer-focused approach. Positive mentions of repeat business and referrals indicate trust and consistency, though potential clients should note isolated complaints regarding pre-move communication or handling of claims. Overall, Dumbo Moving is regarded as a dependable choice for both local and long-distance moves in New York.
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above and beyond anything I could have expected
worked tirelessly all day
EPIC experience
exceeded all our expectations
mastery in making my couch as firm
absolute gems to work with
was phenomenal
did a wonderful job
great care and attention to detail
