AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
Drury Porter Eyecare logo

Drury Porter Eyecare Reviews

Rated 4.9 based on 357 Reviews

70, The Brunswick Centre, Russell Sq, London WC1N 1AE

Opticians London

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

Overall sentiment for Drury Porter Eyecare in London is overwhelmingly positive, as customers frequently mention attentive service, skilled problem-solving, and staff members going out of their way to assist in emergencies. Reviewers appreciate not just the technical expertise shown in adjusting, repairing, or testing vision, but also generous acts such as free repairs. However, one review does indicate a lapse in communication and slow follow-up regarding a specialized contact lens consultation.

Common feedback includes praise for professionalism during eye tests, transparency about costs and procedures, quick turnaround times, and a welcoming atmosphere from individuals like Dr Raza and Tan. Customers note efficiency in both walk-in and appointment situations, highlighting expertise with complex eyewear and follow-up care, including remote customers and visitors. Location in London is repeatedly seen as convenient for both local and international clients.

Drury Porter Eyecare is regarded as a dependable and skilled provider of optician services in London, with consistent marks for thorough examinations, successful repairs, and attentive follow-through. Issues appear rare, with most customers receiving prompt and effective solutions, reinforcing the company’s strong reputation in the local optician market.
Read more

What Customers Are Saying About Drury Porter Eyecare?

fixed everything for FREE

glasses repaired in 7 days

very professional and thorough

made my experience at this practice truly unforgettable

Exceedingly excellent customer service

very happy with the eye test

so kind and welcoming

provided excellent care

Really impressed by their skills

Trustguide extracts key phrases from reviews about Drury Porter Eyecare and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Drury Porter Eyecare's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Drury Porter Eyecare Ratings

5

As of Based on 357 revies as of Jun 15, 2025

Drury Porter Eyecare Score

90%

As of Based on 357 revies as of Jun 15, 2025

Got a busrning question about Drury Porter Eyecare?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jun 15, 2025, 357 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Drury Porter Eyecare's publicly available reviews View source

Akanksha rated Drury Porter Eyecare 5 stars
a week ago
Lifesavers! Fixed my glasses for free! Absolute heroes! While travelling to London for a student placement, my glasses fell, the lens popped out, and the frame loosened—leaving me practically blind. As someone with very high power, I was in complete chaos: new city, new job, and suddenly zero vision. Then I stepped into this store. They saw my situation, and fixed everything for FREE! Unbelievably generous. If you ever need glasses help in London, go here. Top-notch service and big hearts. Highly recommend!
wonho ji rated Drury Porter Eyecare 5 stars
7 months ago
From Drury Porter Eyecare, I got my titanium glasses repaired more than properly(leg joints were broken before). Since my glass is delicate craftmanship based Japanese glasses, the normal fixing process by sending it to japan for repair and getting it back with substantial cost seems too much so I decided to find a proper shop to repair it in London I have spent 3 days googling opticians and physically dropping by 4 other spectacle shops where with mixed reviews of their outcome but with average 200 pounds for service fee. With around half price, I got my glasses repaired in 7 days not 10 days the optician told. Happy to get my glasses back in a balanced and sturdy state so would recommend here without hesitation.
Stephanie Dedalus rated Drury Porter Eyecare 5 stars
7 months ago
The eye test was very professional and thorough. I have astigmatism - the optician here is very experienced, she really understands my case. I am super happy with my new prescription, the zeiss lenses and contact lenses I got from here are very comfortable. The staff are very friendly as well. Overall, superb experience!

Frequently Asked Questions About Drury Porter Eyecare

Do they provide fast repairs for glasses?

Yes, several reviews mention quick service, with glasses repaired in as little as five minutes. In some cases, turnaround times for complex repairs were faster than estimated, taking seven days instead of the original ten.

Are Drury Porter Eyecare staff members knowledgeable and approachable?

Reviews indicate staff, including named optometrists, are praised for professionalism, expertise with difficult cases, and friendly, welcoming attitudes. Customers frequently mention clear explanations and attentive service throughout their visits.

Can international visitors or travelers use their services?

Yes, the practice accommodates international visitors and those on temporary stays, offering advice tailored to travel needs and, in some instances, providing postal services or follow-up care to non-local clients.

About Drury Porter Eyecare

Opticians
Drury Porter Eyecare is an optician practice based in London that provides a range of vision care services. Its core offerings include eye examinations, glasses and contact lens prescriptions, and professional repairs for spectacles, including frames and specialty eyewear. The company serves both local clients and international visitors in-person at its London location.

Operations are carried out by qualified optometrists and staff, offering individual consultations, thorough assessments, and on-site repairs. The practice manages appointments as well as walk-in requests, sometimes facilitating remote support such as mailing completed glasses. Processes prioritize clear communication, informed advice, technical accuracy, and efficient service workflow.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
1836605858592773146
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.