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Drivalia Car Hire Fulham Broadway Reviews

Rated 4.4 based on 264 Reviews

Shopping Centre, Car Park Level B, Fulham Broadway, Fulham Rd., London SW6 1BY

Car Rental London

Published on
July 28, 2025
Last updated
July 28, 2025

Reviews Summary

The overall sentiment in customer reviews for Drivalia's car rental service in Fulham is highly positive, with people frequently noting smooth transactions, helpful staff, and straightforward processes. Several specific team members such as George and Kobby are mentioned for their professionalism and friendliness. Minor criticisms relate to insurance upselling and high deposits, though these issues do not outweigh positive experiences with the cars and rental return procedures.

Common feedback centers on the ease of booking, fast check-in/check-out, and vehicle quality. Customers particularly highlight the value of getting upgraded vehicles, competitive pricing, and responsive adjustments to rental periods or needs. Local accessibility, especially being near Fulham Broadway and easily reachable by public transportation, is also frequently mentioned.

Overall, Drivalia has established a strong reputation in the Fulham, London area for efficient, courteous service and quality vehicles. Repeat business and direct recommendations indicate that the company is regarded as a reliable choice for car and van rentals in this London region.
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What Customers Are Saying About Drivalia Car Hire Fulham Broadway?

friendly and efficient team!

exceptional rental experience!

friendly, professional and efficient

customer service — particularly from Kobby

Truly excellent customer service.

George was very helpful

Very reliable - and a better experience

very professional, polite and helpful

quick and smooth the whole process was

Trustguide extracts key phrases from reviews about Drivalia Car Hire Fulham Broadway and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Drivalia Car Hire Fulham Broadway's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Drivalia Car Hire Fulham Broadway Ratings

5

As of Based on 264 revies as of Jul 28, 2025

Drivalia Car Hire Fulham Broadway Score

90%

As of Based on 264 revies as of Jul 28, 2025

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Customer Reviews

As of Jul 28, 2025, 264 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Drivalia Car Hire Fulham Broadway's publicly available reviews View source

Roshan Thomas-Mahesan rated Drivalia Car Hire Fulham Broadway 5 stars
a month ago
We recently rented an electric car from Drivalia in Fulham for three days and had a fantastic experience. Picking up the car was exceptionally easy, and we appreciated the checks conducted before the rental. The car was as expected and a really easy to charge electric vehicle. The customer service throughout our experience was great. While there was a minor fee to return the car fully charged, this didn't pose any significant issue for us. Dropping off the car was just as smooth, with no problems upon return. We'll definitely be choosing Drivalia for future rentals, largely due to their friendly and efficient team!
Blagovest Klisarski rated Drivalia Car Hire Fulham Broadway 5 stars
a month ago
Drivalia Fulham provided an exceptional rental experience! The process of collecting and returning the car was seamless, with no issues during the inspection. I was thrilled to receive a 2025 blue Toyota Yaris, a better car than I booked, at a great price. The vehicle was flawless, enhancing my trip significantly. I'm still awaiting my deposit release, but so far, everything has been fantastic. Highly recommend and will book again! Jun 2025
David Battley rated Drivalia Car Hire Fulham Broadway 5 stars
a month ago
A very positive first experience with Drivalia. Good location at Fulham Broadway, easy to reach by public transport and to complete the checks and paperwork before driving away. George was friendly, professional and efficient both upon collection and return. I also needed to extend the hire period for my vehicle, this was done over the phone quickly with minimal fuss. Exactly what you want from a hire car experience, No dramas, quick turnaround, well priced and a car that doesn't let you down.

Frequently Asked Questions About Drivalia Car Hire Fulham Broadway

Can I extend my car hire period if needed?

Yes, some reviews mention customers were able to easily extend their rental period by contacting Drivalia over the phone and found the process to be quick and without hassle.

What should I know about insurance and deposits?

Some customers note a potential for confusion around insurance options and the deposit amount, especially if booked through third parties. It’s advised to clarify insurance and deposit requirements directly with Drivalia before confirming a rental.

Where is the Drivalia Fulham location and is it easy to reach?

Drivalia Fulham is located near Fulham Broadway and is noted in reviews as being easy to access by public transport for both pick-up and return of rental vehicles.

About Drivalia Car Hire Fulham Broadway

Car Rental
Drivalia provides car and van hire services, specializing in electric and traditional vehicle rentals for short-term use. Operating from their Fulham, London location, they offer a range of vehicle options to individuals who require convenient transport for personal or business needs through an in-person rental experience.

The company manages reservations through online and in-branch systems, offers pre-rental checks, and ensures flexible service including vehicle upgrades and rapid booking adjustments. Drivalia's workflow includes a clear check-in, vehicle inspection, and efficient collection/return procedures managed by their local team, streamlining access for customers in London.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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