Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.

Drew Niess - Allstate Insurance Reviews

Rated 4.9 based on 258 Reviews

3133 Maple Dr NE Ste 100, Atlanta, GA 30305, United States

Insurance Services | Atlanta, GA

Published on
February 24, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation of Drew Niess: Allstate Insurance appears to be generally positive, with a number of clients expressing satisfaction with their experiences specifically mentioning personalized service, proactive savings advice, and responsive communication. Clients have indicated an appreciation for Niess's hands-on approach, including personalized policy reviews that led to significant savings, as well as proactive outreach to help manage policy costs over time. Additionally, there are repeated mentions of Drew Niess and his team's availability to clients, illustrating their commitment to customer service by providing personal mobile numbers and quick responses to inquiries. However, one review cites a negative experience concerning appointment scheduling and inconsistency in service availability, suggesting some potential gaps in operational effectiveness. This isolated experience, though starkly contrasting with the others, suggests an area for improvement.

Read more

What Customers Are Saying About Drew Niess - Allstate Insurance?

Trustguide uses AI to extract key phrases from reviews about Drew Niess - Allstate Insurance and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Drew Niess - Allstate Insurance's customers had a positive experience.

Positive
Neutral
Negative

Drew Niess - Allstate Insurance Ratings

5

As of Based on 258 revies as of Feb 24, 2024

Drew Niess - Allstate Insurance Score

As of Based on 258 revies as of Feb 24, 2024

Got a busrning question about Drew Niess - Allstate Insurance?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 258 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Drew Niess - Allstate Insurance's publicly available reviews View source

Marianne Gudina rated Drew Niess - Allstate Insurance 5 stars
3 months ago
I had not heard from my agent of 35 years for 3 years, only policy increases. My PowerCore colleague Drew Niess with an Allstate Agency in the heart of Buckhead,(Atlanta) offered all of us a policy review. I jumped on it and the first year he lowered my insurance bill (house and 2 cars) over $ 2,000 and with better coverage. He sent us a driving course that his agency pays for and this year (one year later) the car policies were even lower than before. Do you want someone who loves and takes care of customers? This year Drew Niess contacted us with several ways to further lower our insurance bills. He even assisted us personally when he had to change banks for unrelated reasons. Do you want someone to take care of your insurance needs 24/7/365 and gives you his personal mobile number and answers. Do you know another agent that goes that far? We do not. Always vote for my agent who I found after more than 35 years in this country. Drew Niess, Allstate Insurance Agendy in Atlanta, GA Happy customers Dr and Mrs Tolesa Gudina
Andrew J. Clark rated Drew Niess - Allstate Insurance 5 stars
11 months ago
Drew is great! In the 2022 Atlanta Frozen Pipes Christmas pandemic, I reached out to Drew my renter's insurance. Shortly afterward, we bought a home where Drew worked with our team seamlessly to ensure we got the necessary coverage at the best possible rate. When we closed on our home, Drew reached out to me and was able to refund the remaining balance on the renter's insurance. I feel confident knowing that I have a comprehensive insurance policy in place to protect my home and belongings. I would highly recommend Drew Neiss to anyone in need of reliable and affordable home insurance coverage. His team truly goes above and beyond to ensure their clients are taken care of. I love being able to have a real person by whom I can run things. Thank you, Drew.
Robert Block rated Drew Niess - Allstate Insurance 5 stars
11 months ago
Good luck actually meeting with an agent from here. This is one of the worst bait-and-switch I've ever experienced. I've been trying to get a few competitive quotes from different insurance carriers. Getting on-line quotes is a nightmare. I wanted a local agency that I could meet with to discuss options. The Drew Niess Agency was 15 minutes away with 4.9 stars on Google. Their website has a very prominent "schedule an appointment" button with options for phone or in-person. I scheduled an in-person appointment and received an email response from a Kandiss Rice confirming the appointment. The first red flag was that "Kandiss Rice" does not appear anywhere on Drew Neiss' website under "our team", but I thought maybe she was just new. I showed up on-time at the office for my appointment to find it locked and dark. I called the office and was told that they only work remotely (not sure why there is even an option for in-person appointments if that's the case). They put me through to Kandiss Rice who proceeded to argue with me that she had no knowledge of an appointment or of me (despite multiple emails from Kandiss). I promptly went to my local State Farm agent who was more than happy to support a walk-in and gave me the information I needed. Will not be choosing Allstate, let alone this agency.

Frequently Asked Questions About Drew Niess - Allstate Insurance

How does Drew Niess: Allstate Insurance handle policy reviews and potential savings?

Drew Niess takes a proactive approach to policy reviews, actively seeking ways to save customers money by finding better coverage options and available discounts. They also offer resources like driving courses to help lower policy costs over time.

Can I count on Drew Niess's team for immediate responses to my concerns?

Many clients have attested to Drew Niess's team's responsiveness, indicating they can expect quick and thorough answers to their inquiries, illustrating a strong commitment to customer support.

What should I do if I experience issues scheduling an appointment?

While most clients report positive interactions, if you encounter any scheduling issues, it's recommended to directly contact Drew Niess's office for clarification and to ensure a seamless appointment experience.

About Drew Niess - Allstate Insurance

Insurance Services

I moved to the Atlanta area from Ohio 16 years ago. The last 7 years have been busy -- I opened my business, married, bought a home and welcomed 2 children. I love to cook, travel, golf, watch sports and visit Atlanta's great parks with my family.

Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.