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Dr Delphinium Designs & Events Reviews

Rated 4.5 based on 266 Reviews

5806 W Lovers Ln, Dallas, TX 75225, United States

Florists | Dallas, TX

Published on
February 26, 2024
Last updated
March 13, 2024

Reviews Summary

Dr. Delphinium Designs & Events has established a reputation for delivering aesthetically pleasing and long-lasting flower arrangements, with many customers expressing high levels of satisfaction. Positive reviews frequently commend the quality and freshness of the floral designs, as well as the company's exceptional customer service. The reviews indicate that the company excels in wedding event arrangements, offering detailed proposals, flexibility, and adherence to clients' visions. However, there are notable instances where customer expectations were unmet, particularly regarding the longevity and quality of delivered arrangements, and inconsistent experiences with the 'designer's choice' option. Complaints have also highlighted issues with customer service, specifically when dealing with complaints about product quality. Despite the few negative sentiments, the overarching impression is one of a professional and capable florist with a focus on high-quality products and excellent service.

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What Customers Are Saying About Dr Delphinium Designs & Events?

Trustguide uses AI to extract key phrases from reviews about Dr Delphinium Designs & Events and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Dr Delphinium Designs & Events's customers had a positive experience.

Positive
Neutral
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Dr Delphinium Designs & Events Ratings

5

As of Based on 266 revies as of Feb 26, 2024

Dr Delphinium Designs & Events Score

As of Based on 266 revies as of Feb 26, 2024

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Customer Reviews

As of Mar 13, 2024, 266 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Dr Delphinium Designs & Events's publicly available reviews View source

Shane Z rated Dr Delphinium Designs & Events 5 stars
a week ago
Had a snafu on Valentines Day when the flowers didn’t get delivered because I put in wrong zip code. Wish the software caught my error, but the staff was very helpful and the Company sent me a gorgeous bouquet the following day as a Sorry/Thank You. I’ve been a customer for years and you can’t beat their arrangements and now their service recovery as well. 5-Star all around.
Lloyd Shinn rated Dr Delphinium Designs & Events 5 stars
2 months ago
I get a very nice arrangement of flowers for my wife most every year, missing a few years. Through the years I have never been disappointed. Freshness, beauty, and value are always there. In house help is superb!!!! Lloyd Shinn
Kaylyn Hodges rated Dr Delphinium Designs & Events 5 stars
2 months ago
We had the best experience with Dr. Delphinium and their team for our wedding! I worked directly with Caylen who was incredibly patient and knowledgeable! I have very little knowledge about flowers and arrangements, and Caylen provided excellent recommendations! Our arrangements were absolutely gorgeous and literally everything I had envisioned! Everything was beautiful and set up exactly how we wanted it. The flowers lasted all day and even into the weekend. I reached out to Caylen after the wedding for recommendations on preserving flowers and she immediately provided me with companies brides have worked with in the past. Dr. Delphinium and their team did an incredible job and we are so thankful!! (All credit to Silver Bear Creative on photos below)

Frequently Asked Questions About Dr Delphinium Designs & Events

How does Dr. Delphinium ensure the freshness and longevity of their flower arrangements?

Dr. Delphinium Designs & Events sources high-quality flowers and prides itself on the creation of fresh and durable arrangements. They also provide detailed care instructions on their website to help customers maintain the longevity of their flowers.

Can I trust the online photos when placing an order with Dr. Delphinium?

According to customer reviews, the arrangements delivered by Dr. Delphinium often meet or exceed the expectations set by online photos, providing confidence that what is seen online is reflective of what will be received.

What recourse do I have if I'm not satisfied with my order from Dr. Delphinium?

In case of any dissatisfaction with an order, customers are encouraged to contact Dr. Delphinium's customer service. While experiences may vary, the staff aims to be helpful, and there have been instances where they have sent replacement arrangements to address concerns.

About Dr Delphinium Designs & Events

Florists

Florist providing custom flower & plant designs for wedding, corporate & holiday events.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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