Douglas & Gordon Estate Agents West Putney Reviews

The overall sentiment in customer reviews for Douglas & Gordon estate agency is strongly positive, with multiple clients highlighting attentive, personalized service from staff including specific praise for Maddy, James Hastings, Amy Vanhinsbergh, John Dillon, and Anna. Reviewers consistently mention proactive communication, professionalism, and flexibility, especially during complex or high-pressure transactions. There is an absence of notable criticism, and most feedback focuses on above-and-beyond support.

Recurring themes include efficiency, regular updates, and a sense of genuine partnership throughout the property rental and buying process. Customers renting, purchasing, or using property management services in Putney and West Putney repeatedly mention staff responsiveness, clarity, and help in navigating challenges. The agency’s ability to manage complicated purchases, provide expert advice, and accommodate client schedules stands out across several reviews.

Overall, Douglas & Gordon is regarded as a reliable and service-oriented estate agency in the Putney area. The team’s consistent delivery of clear information, thoughtful support, and prompt issue resolution fosters customer trust and repeat business. These factors reinforce a reputation for professionalism and strong reliability among estate agents in London.

Douglas & Gordon is an estate agency offering property rental, sales, and management services, primarily within southwest London. The company provides support for clients looking to rent, buy, or let residential properties, as well as ongoing property management for landlords.

The company operates through a team-based model, with specific team members dedicated to roles such as lettings, sales, and property management. Staff coordinate viewings, manage offers, provide regular updates, and handle tenant sourcing and transaction support, utilizing both digital communications and in-person services.