Recurring themes include professionalism, approachability, and responsiveness from the Douglas & Gordon team, who are consistently described as going above and beyond to facilitate sales, lettings, and administrative tasks. Customers praise the agency’s efficiency in arranging viewings, securing competitive offers, and addressing queries quickly. These strengths are visible across various staff members and property needs, notably in South London, with both buyers and landlords sharing similar positive experiences.
Overall, Douglas & Gordon is regarded as a reliable and effective estate agent in London, with a team commended for making both buying and letting processes straightforward and stress-free. The agency’s reputation for attentive guidance, prompt results, and professional service is consistently reinforced by local reviewers.