The overall sentiment in customer reviews for Douglas & Gordon’s estate agency is highly positive, with multiple reviewers highlighting professionalism, proactive communication, and impressive expertise. Agents such as Lucinda, Catalina, Terence, Lois, Olivia, Emily, and Will are frequently mentioned by name, indicating a personalized and attentive service model. While nearly all remarks are favorable, key criticisms or negative experiences are notably absent, adding to the consistently appreciative tone.
Common feedback includes appreciation for knowledgeable guidance during property searches and transactions, responsiveness throughout the process, and a sense of trust and confidence instilled by the team. Customers regularly note agents’ willingness to answer questions, assist with last-minute needs, and provide property recommendations suited to both renters and buyers. The agency is praised for facilitating smooth, quick exchanges and for clear, supportive communication at every stage.
Overall, Douglas & Gordon enjoys a strong reputation as an estate agent in London, distinguished by attentive staff and reliable delivery on promises. Repeat interactions and referrals are implied through reviewers’ positive conclusions, solidifying their reputation as a leading choice in the London market. Their demonstrated knowledge, transparency, and personal approach contribute significantly to their favorable standing locally.
Common feedback includes appreciation for knowledgeable guidance during property searches and transactions, responsiveness throughout the process, and a sense of trust and confidence instilled by the team. Customers regularly note agents’ willingness to answer questions, assist with last-minute needs, and provide property recommendations suited to both renters and buyers. The agency is praised for facilitating smooth, quick exchanges and for clear, supportive communication at every stage.
Overall, Douglas & Gordon enjoys a strong reputation as an estate agent in London, distinguished by attentive staff and reliable delivery on promises. Repeat interactions and referrals are implied through reviewers’ positive conclusions, solidifying their reputation as a leading choice in the London market. Their demonstrated knowledge, transparency, and personal approach contribute significantly to their favorable standing locally.
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incredibly professional, courteous and patient
incredibly helpful and was always available
extremely positive experience
great experience with D&G
refreshing that she really cares
fantastic with our rental property search
always kind, open to communication and always honest
very helpful and professional
found one that I absolutely love
rented my apartment out within 1.5 days
