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Ditmars Flower Shop Reviews

Rated 4.5 based on 298 Reviews

2911 Ditmars Blvd, Astoria, NY 11105, United States

Florists | New York, NY

Published on
January 21, 2024
Last updated
March 13, 2024

Reviews Summary

Ditmars Flower Shop has garnered a reputation that is notably mixed, with a number of customers expressing satisfaction with their floral arrangements and customer service, while a few recount experiences that did not live up to expectations. Positive feedback frequently cites the timely delivery of beautiful, fresh floral arrangements that match or exceed the images presented on the shop's website. Many reviews highlight the business's role in making special occasions like birthdays and weddings memorable, and the shop's longstanding presence in the community is often warmly regarded. However, there are concerns about inconsistency in fulfilling specific floral design requests and promises regarding delivery services that were not honored, which could indicate a gap between sales discussions and the execution of services. The existence of both highly positive and some negative experiences demonstrates the potential for varied customer satisfaction.

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What Customers Are Saying About Ditmars Flower Shop?

Trustguide uses AI to extract key phrases from reviews about Ditmars Flower Shop and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Ditmars Flower Shop's customers had a positive experience.

Positive
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Ditmars Flower Shop Ratings

5

As of Based on 298 revies as of Jan 21, 2024

Ditmars Flower Shop Score

As of Based on 298 revies as of Jan 21, 2024

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Customer Reviews

As of Mar 13, 2024, 298 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Ditmars Flower Shop's publicly available reviews View source

Kimberly Beberfall rated Ditmars Flower Shop 5 stars
10 months ago
I live in SoCal and found this flower shop close to where my aunt lives. Ordered a lovely bouquet and I'm so happy they were delivered on time. My aunt deserves something special and we're so far from her. Thank you so much for making her birthday special! ^_^ They are absolutely beautiful! Will definitely order again!
CC MM rated Ditmars Flower Shop 5 stars
5 months ago
I went to this florist for my wedding bouquet and was very disappointed with what I got. I showed George the inspiration for my bouquet (a colorful organic bouquet, with lots of reds, yellows, purples) and we spoke about some of the flowers he was planning to use for the arrangement. Some would be substituted out while others would be the same. We explicitly agreed that we would not have any blue orchids in the arrangement because I did not like the look of the overly dyed blue hues and wanted the arrangement to look more organic. Now the bouquet I received was fine, but it is nothing like what I wanted or what we had discussed. The bouquet looks nothing like the picture I had originally sent to George. It was much less colorful, mostly greens, and there were blue orchids even though we had explicitly agreed not to include those. Also, regarding delivery, George dropped off the flowers at the hotel lobby but he did not deliver the flowers to my hotel room. Now this wasn’t a huge deal, but when I spoke with George ahead of our wedding we had discussed a delivery of the bridal bouquet would be made to my room and my husband’s boutonnière would be delivered to his room. It seemed like certain things we had discussed with him were just completely ignored. Part of me wonders if he was avoiding delivering in person because he knew the arrangement was nothing like what we had discussed. While none of this ruined my special day I was still very underwhelmed by the arrangements we received, the bridal bouquet in particular. I will say George was very easy to work with leading up to the wedding. He was very easy-going about the whole process and was one of our easiest vendors to work with during our planning. He always made us feel like we were on the same page. Which ultimately was not the case day-of. He’s definitely a good salesman, but unfortunately his work was disappointing.
Anita Driessen rated Ditmars Flower Shop 5 stars
5 months ago
My best friend loved her flowers! They were even prettier than the picture on your website. Thank you!

Frequently Asked Questions About Ditmars Flower Shop

Can I trust Ditmars Flower Shop to deliver floral arrangements that match the photos on their website?

According to several customer reviews, Ditmars Flower Shop generally delivers floral arrangements that are the same as or even exceed the quality and aesthetic of the images on their website. However, as with any service, there may be rare exceptions.

Does Ditmars Flower Shop provide timely delivery services?

Many customers confirm Ditmars Flower Shop's timely and efficient delivery services. Despite the positive remarks, there have been few instances of delivery issues, so customers may want to confirm specific delivery arrangements.

How does Ditmars Flower Shop perform in terms of customer service and satisfaction?

Customer feedback suggests that Ditmars Flower Shop excels in customer service, offering friendly and helpful interactions. Nevertheless, some customers have reported experiences where the service did not meet their expectations, which suggests that while the shop often provides high levels of satisfaction, there can be occasional inconsistencies.

About Ditmars Flower Shop

Florists

Long-standing flower shop offering arrangements for special occasions, plus plants & gift baskets.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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