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Dexters Westbourne Grove Estate Agents Reviews

Rated 4.9 based on 370 Reviews

120 Westbourne Grove, London W11 2RR

Estate Agents London

Published on
June 15, 2025
Last updated
June 15, 2025

What Customers Are Saying About Dexters Westbourne Grove Estate Agents?

exceptional level of service

went above and beyond to help me

exceptional support throughout the entire process

great professionalism and has supported me

extremely positive experience with Henry Gouriet

professionalism and friendly manner

thorough, precise, organised and very communicative

professional, attentive, and genuinely cares

super friendly, knows all about the properties

professional, knowledgeable, personable and warm

Trustguide extracts key phrases from reviews about Dexters Westbourne Grove Estate Agents and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Dexters Westbourne Grove Estate Agents's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Dexters Westbourne Grove Estate Agents Ratings

5

As of Based on 370 revies as of Jun 15, 2025

Dexters Westbourne Grove Estate Agents Score

100%

As of Based on 370 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 370 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Dexters Westbourne Grove Estate Agents's publicly available reviews View source

Alan T rated Dexters Westbourne Grove Estate Agents 5 stars
a month ago
I recently sold a property through Dexters and was thoroughly impressed by the exceptional level of service and communication I received throughout the process. Having previously had disappointing experiences with a particularly well-known agent, working with Dexters was a refreshing change as their professionalism and commitment only seemed to improve as the sale progressed. I would especially like to thank Jonathon Cooke and, in particular, Henry Gouriet for their outstanding support. Their deep understanding of the market and the property industry was evident at every stage, providing invaluable reassurance and guidance. The entire process was handled with efficiency, transparency, and a genuine focus on my needs as a client. Based on my experience, I would not hesitate to recommend Dexters to anyone looking to sell their property. Their proactive approach, clear communication, and expert knowledge truly set them apart from other agents I have worked with.
M Razban rated Dexters Westbourne Grove Estate Agents 5 stars
2 months ago
I had an amazing experience working with Henry ! He was incredibly responsive and always available whenever I needed assistance. He went above and beyond to help me find the perfect flat, making the entire process smooth and stress-free. What I really appreciated was that he made sure I could view the flat multiple times before making a decision, which gave me complete confidence in my purchase. His professionalism, dedication, and market knowledge were outstanding. I highly recommend Henry & Dexters in general to anyone looking for a reliable and trustworthy estate agent!
Alice Vaccari rated Dexters Westbourne Grove Estate Agents 5 stars
2 months ago
I am beyond grateful to Henry G. for his exceptional support throughout the entire process of purchasing my dream flat. From the very beginning, Henry was incredibly professional, always available to answer my questions, and went above and beyond to ensure my offer was submitted smoothly. His dedication and commitment made the experience stress-free, and I felt fully supported every step of the way. I can’t thank him enough for his hard work and would highly recommend his services to anyone looking for an agent who truly cares.

Reviews Summary

The overall sentiment toward Dexters estate agents is strongly positive according to recent customer reviews. Reviewers consistently note exceptional service, proactive communication, and professionalism from staff members, particularly highlighting individuals like Henry Gouriet, Jonathon Cooke, James W, Percy, Steffan Lewis, and Jemima Laurence. Many clients describe smooth experiences during property sales or purchases and express gratitude for clear guidance and responsiveness. There are no notable criticisms or negative aspects mentioned across the feedback.

Frequent themes include the staff’s professionalism, market knowledge, and willingness to go above and beyond for clients. Customers repeatedly express appreciation for attentive follow-up, transparency, and personalised support throughout the process. Several reviews make specific note of the responsive nature of Dexters team members, their integrity, and their patient approach to property viewings, which contrast with previous experiences at other agencies. The Westbourne Grove and NW London locations receive special mention for consistent service.

Overall, Dexters estate agents are regarded as reliable and highly competent in the London property market. The business earns repeat recommendations and trust signals, such as clients’ willingness to refer others and praise for individual staff excellence. The consensus is that Dexters provides a professional and supportive experience for those navigating real estate transactions in London.
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Frequently Asked Questions About Dexters Westbourne Grove Estate Agents

How responsive are Dexters staff during the property buying or selling process?

Customers describe Dexters staff as highly responsive and readily available at all stages. Reviewers highlight team members’ quick communication, active follow-up, and consistent availability for enquiries, ensuring clients are supported throughout the transaction.

Do Dexters team members provide local market knowledge?

Yes, reviewers regularly mention the in-depth market knowledge demonstrated by Dexters agents. Staff understand property values, neighbourhoods, and offer expert guidance during key stages such as viewings and negotiations.

Can I arrange multiple property viewings before deciding?

Several customers report that Dexters agents allow clients to view properties multiple times, giving them confidence before making a decision. The booking process is described as flexible and considerate of individual requirements.

About Dexters Westbourne Grove Estate Agents

Estate Agents
Dexters is an estate agency specializing in property sales and purchases in London. The company facilitates the buying and selling of residential properties through a team of experienced real estate agents who operate primarily from physical office locations in the city.

Dexters operates with a structured process that includes initial consultations, property viewings, negotiations, and transactional support between buyers and sellers. Staff members manage client communications, provide market insights, and oversee each stage to ensure compliance and smooth handling of real estate transactions.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.