Common feedback centers on issues of unreliable advising, sudden policy changes, and financial mismanagement. Many students report struggles with unexpected debt, difficulty accessing resources, and feeling misled about educational commitments or job prospects. Multiple reviews mention frustration with communication and a widespread feeling that the institution prioritizes collecting payments over genuine student outcomes. These concerns span online and in-person programs and include references to both recent and older experiences.
Based on reviewer feedback, DeVry University in Chicago faces significant trust and reputation challenges. For prospective students in the U.S., particularly those considering online or nontraditional education, the reviews indicate a reputation of inadequate support and systemic dissatisfaction. The volume and consistency of complaints suggest reputational risks in the local higher education market.